- Report: #831704
Report - Rebuttal - Arbitrate
Complaint Review: Lipozene
Lipozene4910 Longley Lane, Ste 101 Reno, Nevada United States of America
Lipozene Obesity Research Institute Unauthorized bank charges Reno, Nevada
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The next month noticed charge for $31.30 on bank statement.
Called company and Rep. Emily lied to me stating "this is an on-line order and that they are non-cancelable and the product they are sending is non-returnable".
I requested a supervisor.I want to have the tapes pulled of my order.
She looked at her screen and confirmed that I did indeed order by phone and said that she would make a one-time exception (like she was doing me a favor) reversing the charges and would credit my account within 10 days...maybe sooner.She said the product was shipped this morning and to write "Return to Sender" refusing shipment and that there would be no charge to ship product back.
I suggest you record your conversation with this company and be insistent when requesting a refund.
This report was posted on Ripoff Report on 01/31/2012 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lipozene/Reno-Nevada-89502/Lipozene-Obesity-Research-Institute-Unauthorized-bank-charges-Reno-Nevada-831704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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