- Report: #299665
Report - Rebuttal - Arbitrate
Complaint Review: Litton Loan Servicing
Litton Loan ServicingP.O. Box 4387 Richmond, Virginia U.S.A.
Litton Loan Servicing Stop hanging up on me Richmond Virginia
*Consumer Comment: I have been dealing with them also
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Well, I found out the late payment was only $25.89, so I asked what else was I paying. They told me it was my escrow for my homeowners insurance. Well, my principle and interest changed each month; my escrow is 108.00 each month. Please tell me why I'm paying an extra $108.00 each month for a homeowner policy of $689.00. They adds up to $1376.00 a year. They they told me that I was behind in my escrow payments. Then where is the rest of my money. Last week they sent me a check and told me that they did a review of my account and mailed me a check in the amount of $29.97. Where is the rest of my money. I have made several call back and each time they put me on hold and then hang up. Or I will get someone that will tell me that the extra money is late charges that I didn't pay since last year. My question to them was if late charges is $25.89, then how do I owe a even amount of $125.00. No one can explain. They I received another bill on top of the $125.00 in late fee that I owe other fees in the amount of $130.00. Then how to you send me a check for $29.97 and then tell me I owe other fees and late charges. Please explain? So I called again and I was left on hold for 20 minutes then the phone went dead again.
I can't get another to tell me why am I paying so much money. I have a arm loan, but my principle and interest payment is changing every month. Please help me I am going under every month of dealing with these people. I look at a bill from when they took my loan from the beginning and tell me how can I owe just as much principle and interest two years later. I used to mail in a extra $50.00 a month to my principle but I dont' know where that has gone either so I just paying and don't know what I'm paying. Or what are all the fees about. I seen something this month on my bill that said forbearance I don't know anything about me being on a plan. I can you put someone on something that you don't even know anything about. They will not respond. I hope that this website is some thing that will help and not just talk. I have most all statements and any literature that they have sent me. I can also pull all payments from my bank. Please help I dont' know what else to do but refinance, but they have make sure I can't do that because they made sure that put things on my credit report that will keep me from getting a better loan. My credit score is down every since I have been dealing with this people. Something should be done.
This report was posted on Ripoff Report on 01/13/2008 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Litton-Loan-Servicing/Richmond-Virginia-23224/Litton-Loan-Servicing-Stop-hanging-up-on-me-Richmond-Virginia-299665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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