- Report: #973236
Report - Rebuttal - Arbitrate
Complaint Review: Litvin Law Firm Verified REVIEW: Litvin Law Firm customer satisfaction commitment. A one of a kind law firm partnered with local attorneys in over thirty states
Litvin Law Firm Verified REVIEW: Litvin Law Firm customer satisfaction commitment. A one of a kind law firm partnered with local attorneys in over thirty states1716 Coney Island Avenue, Suite 5R Brooklyn, New York United States of America
Litvin Law Firm Verified REVIEW: Litvin Law Firm customer satisfaction commitment. A one of a kind law firm partnered with local attorneys in over thirty states whose legal practice area of concentration is foreclosure defense. To date, Litvin Law helped thousands of clients to stop foreclosure sales, restructure their mortgages keeping them in their homes. A full foreclosure defense firm seeking a positive resolution for their clients. Providing industry leading customer service to their clients. Litvin Law instituting a proprietary online system that will allow clients to login into their account and see all the documents, communications and notes that have been recorded on their particular case. Litvin Law Firm will have no client left behind. Litvin Law Firm, Ripoff Report Verified
Litvin Law Firm, P.C. joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By Ripoff Report..in conjunction with an on-site inspection held by a third party verification company with no biases toward Litvin Law Firm to verify this business...
Litvin Law Firm, P.C. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
Litvin Law Firm based out of Brooklyn, NY is a full foreclosure defense firm seeking a positive resolution for their clients. To achieve this, the prospective client will first speak with a paralegal to go over the basics and determine if the firm and client is a good fit. After accepting the case, the firm would the send out a package with cease and desist forms. A line of open communication with lender to then attempt to restructure the loan for a resolution and the judicial process is then started. Litvin Law Firm does have relationships with Frontier and American Legal and they are hired by the firm to represent their members and provide legal representation directly with the law firm.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Litvin Law did just that.
Litvin Law Firm, P.C. has gone through great lengths to make sure they try and resolve any and all customer issues. Ripoff Report knows from personal experience, noting is ever guaranteed when it comes to the law and the courts.. Litvin Law Firm, P.C. has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Litvin Law Firm, P.C. stated on the first visit our customers are treated as royalty, and after that they are treated as family. As service professionals, we treat our guests and employees with respect and dignity.
LITVIN LAW FIRM, P.C. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
Litvin Law Firm, P.C. is a full service litigation law firm that concentrates on helping distressed homeowners with foreclosure matters. Litvin Law Firm, P.C. has made it their mission to revolutionize the way a law firms clients are treated and spoken with. They understand that the worst place for a client of a law firm to be in is in the dark.
WHY LITVIN LAW FIRM, P.C. IS BETTER THAN THEIR COMPETITORS
Litvin Law Firm, P.C. is a nationwide law firm with a strong track record for defending homeowners and preventing foreclosure. They have partnered with local attorneys in over thirty states whose legal practice area of concentration is foreclosure defense. To date, we have helped thousands of clients to stop foreclosure sales, restructure their mortgages and keep them in their homes. They have defended cases against most banks in the country to defend their clients in foreclosure cases. Litvin Law Firm, P.C. has also filed numerous actions against the largest banks for wrongful foreclosures and deceptive business practices.
Litvin Law Firm, P.C. / Statements from the owner.
As the founder of Litvin Law Firm, P.C. I have made it my mission to separate this firm from the rest by providing a level of service that is unparalleled to any other firm in the country. I understand that when a person hires the services of a law firm it is many times one of the most uncomfortable situations a person can be in. That is why I try to keep the environment of the law firm a kin to that of a family gathering. I always try to make sure that every client of the firm gets the family treatment. I have also made sure to surround myself with the most educated and professional paralegals and attorneys in the field. The combination of personable relationships and professional service is what I strive for on a daily basis.
Litvin Law Firm, P.C. requires all their network attorneys to carry mal-practice insurance. This in additional to Litvin Law Firm, P.C.s own insurance provides all customers with a large and secure insurance policy that is available to all the firms clients if it will ever be needed. ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Litvin Law Firm, P.C. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
Since complaints on Ripoff Report, the firm has doubled the amount of personnel in the firm to be available for clients. Paralegals, attorneys and underwriters are available for each client as points of contact throughout the process of working with the firm. Internally, the firm schedules more call backs through email reminders with clients and lenders. Furthermore, there has been a more hands on approach from supervisors. Tasks are being closely followed and use of a database with those tasks have been implemented and established for contact with the client.
After speaking with the management at Litvin Law Firm, P.C. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Litvin Law Firm, P.C. a positive Rating. Litvin Law Firm, P.C. made efforts to ensure that all customers were satisfied and Gennady Litvin assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.
Gennady Litvin, the founder of Litvin Law Firm, P.C., stated We carefully consider all customer complaints and use them as tools to improve our customer service. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Litvin Law Firm, P.C. remain strong, consistent and positive. We are determined to leave no client behind.
STATED IMPROVEMENTS FROM LITVIN LAW FIRM, P.C.
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Litvin Law Firm, P.C. willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
Unfortunately, the industry that has risen from the crash of the economy has opened the doors to many unscrupulous companys preying on distressed homeowners. It is important to understand that if you are in danger of losing your home or even of falling behind on your mortgage, you should speak with your mortgage provider immediately to see what options are available to you. You should also reach out to government sponsored assistance programs that help homeowners negotiate new mortgage terms with the mortgage holder at no fee. Dont ever take the advice of anyone to stop making your mortgage payments. It is your obligation as a homeowner to pay for the mortgage you contracted for if you can reasonably continue to do so. Additionally, if you have been sued by your bank you should speak to an attorney right away. There is a limited time to respond to court matters and it is your responsibility to make sure you get the help you need in order to make that response. Do not become a victim of the banks and unscrupulous companies looking to take advantage of you at your weakest moments. Seek the assistance of a law firm that concentrates in this field.
*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Litvin Law Firm, P.C. will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Litvin Law Firm, P.C., you are invited to contact them directly via email: Info@LitvinLaw.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Litvin Law Firm, P.C. directly at 877-829-4104, and ask for Igor Lipkin, office supervisor.
As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Litvin Law Firm, P.C. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Litvin Law Firm, P.C..
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Litvin Law Firm, P.C.s Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 11/24/2012 04:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Litvin-Law-Firm-Verified-REVIEW-Litvin-Law-Firm-customer-satisfaction-commitment-A-one-of-a-kind-law-firm-partnered-with-local-attorneys-in-over-thirty-states/Brooklyn-New-York-11230/Litvin-Law-Firm-Verified-REVIEW-Litvin-Law-Firm-customer-satisfaction-commitment-A-one-o-973236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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