- Report: #1001774
Complaint Review: Live Career
| Live Career
Internet United States of America |
|
Live Career My perfect resume These folks sucker you in to a one time deal for $3.95 telling you it will help you. They fail to make it clear you will get an automatic $34.95 a month shafting you won`t know about until you feel a Internet
*REBUTTAL Owner of company: Inferior product and ripoff ways
*UPDATE Employee: Livecareer My Perfect Resume Response
*UPDATE Employee: Livecareer My Perfect Resume Response
*Consumer Comment: Details?
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This report was posted on Ripoff Report on 01/23/2013 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Live-Career/internet/Live-Career-My-perfect-resume-These-folks-sucker-you-in-to-a-one-time-deal-for-395-telli-1001774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Inferior product and ripoff ways
AUTHOR: codyboy27 - (United States of America)
SUBMITTED: Monday, February 25, 2013
I tried to cancel but they slammed me for the 34.95 before I could. So I paid 3.95 + 34.95 for the "FREE" product that was crappy to begin with. Good riddance and ill be back if they deduct another month after stating it was canceled. I do expect this to happen because the "live chat operator" was snotty and said it was canceled and signed off eventhough I was asking for a confirmation number.
When will these type scams be considered illegal and the scumbags put in jail????
Dont buy from them run and dont look back.
#2 UPDATE Employee
Livecareer My Perfect Resume Response
AUTHOR: Katrina_LiveCareer - (United States of America)
SUBMITTED: Friday, February 08, 2013
I apologize for the misunderstanding. The $3.95 option you chose is good for 7 days and then it auto-renews. Underneath the subscription options in the same size font we state that the subscription will auto-renew on the 8th day. Additionally, we state that on confirmation page, as well as in the email confirmation you received. We do offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings!
You can also contact our customer service team for help! We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com. We also list our contact information on our "Contact Us" and "About Us" Pages on our site.
Best Regards,
LiveCareer
#3 UPDATE Employee
Livecareer My Perfect Resume Response
AUTHOR: Katrina_LiveCareer - (United States of America)
SUBMITTED: Friday, February 08, 2013
I apologize for the misunderstanding. The $3.95 option you chose is good for 7 days and
then it auto-renews. Underneath the subscription options in the same size font we state that the subscription will auto-renew on the 8th day. Additionally, we state that on confirmation page, as well as in the email confirmation you received. We do offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings!
You can also contact our customer service team for help! We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com. We also list our contact information on our "Contact Us" and "About Us" Pages on our site.
Best Regards,
LiveCareer

