- Report: #1170371
Report - Rebuttal - Arbitrate
Complaint Review: Live Career
Live Career aka Resume Builder financial leeches Internet
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I was another "victim" roped into their scam. Sure, you can sign on for 30 day trial for $4.29 and you can cancel within 14 days, but what they fail to tell you is the fact that when you click on the link to cancel your subscription, you're cancelling your email address info and not your account. I called the 866 number two days ago after my bank statement showed a payment of $39.80. I told the person on the phone that I had cancelled my subscription in June and I'm now getting slammed for this. He said a lot of people get confused on the subscription cancellation and that link isn't a part of the website itself. So, I'm now paying for something I haven't used in two months. He said that he can tell there hasn't been any action on my profile and he'll send me a refund in two to three business days and that's when I can be set free from them for good. Here's my thing: how would they send me a notification if they don't have my email address on file anymore? Today, I got billed for 3.00 dollars for the call and I'm pissed. I'm on a fixed income and they've tapped into my account without my consent and this company should reimburse me or face legal action. I will get my money back.
Do not use www.livecareer.com or www.resumebuilder.com, because they have no intentions of paying you back or taking your bank information off of their records. If you're working from this company, you have not heard the last from me.
This report was posted on Ripoff Report on 08/17/2014 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Live-Career/internet/Live-Career-aka-Resume-Builder-financial-leeches-Internet-1170371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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