• Report: #1013962

Complaint Review: Live Drive

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  • Submitted: Wed, February 13, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: SuperAffiliate — Cape Coral Florida United States of America
Live Drive
215 North Olive Street, Media, Pennsylvania United States of America

Live Drive LiveDrive.com Do NOT TRUST LIVE Drive! Media, Pennsylvania

*Consumer Comment: How Dare You!

*Consumer Comment: Livedrive Vs Integrity: Livedrive LOSES!!!

*Consumer Comment: Livedrive

*Author of original report: Live Drive Fraud continues

*Consumer Comment: LiveDrive

*UPDATE Employee: Follow up from Livedrive

*Author of original report: Live Drive FRAUD!

*UPDATE Employee: Breach of Affiliate Terms and Conditions

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Signed up and paid for 1 year of service for the Live Drive product Feb 2013.

Also signed up for their affiliate program that they say pays affiliates $200 on a $7.95 trail of their prodcut.

I had generated 20 sales and had generated over $4,000 in commissions when on Feb 13h I recieved this email from Live Drive

Dear Affiliate,

We are writing to notify you that your affiliate account with Livedrive will be terminated with immediate effect.

Your unacceptable use of the affiliate system is in direct breach of our affiliate terms and conditions. Therefore you will no longer have access to your account nor will you be eligible for any commission payments.

This decision is not open for discussion, please do not attempt to contact the affiliate team as the decision will not be reversed. Your IP has been registered and any future attempts to sign up to livedrive as an affiliate or a customer will be blocked. [continued below]....
.....

Regards,

The Affiliate Team

Livedrive

So they terminated my affliate account with a flimsy excuse and will not tell me what specifically of their terms I did violate...but they have no problems in not paying me my $4k in commisions.

They actually terminated the affiliate accounts of every member that I referred..some had done nothing yet except install the software.

Their email posture about the decsion is NOT open for discussion and that I should not atttempt to contact them to discuss this matter speaks ot the integrity of this company...especially the part that I cannot even use the product that I paid for 1 year upfront in advance.

So to recap...4k in commisions that were rightfully earned and now NOT going to be paid and I am no longer able to access the product that I paid 1 year upfront for. 

Let what happened to me serve as a lesson to anyone that is considering doing business with Live Drive!        

This report was posted on Ripoff Report on 02/13/2013 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Live-Drive/Media-Pennsylvania-19063/Live-Drive-LiveDrivecom-Do-NOT-TRUST-LIVE-Drive-Media-Pennsylvania-1013962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

How Dare You!

AUTHOR: Tim - (United States of America)

Live Drive accuse me of being a "fraudster"! I have been a affiliate of various programs online & offline for over 30 yrs! I was also terminated by you crooks! I have NEVER been terminated from any program I have participated in ever! Nor have I ever been terminated in anything in my life( I am 54)! It is you Live Drive that are the fraudsters, me & the others you falsely accuse & defame our characters, need to find a aggresive Law firm to bring your limey asses to justice & shut your operations down & make you pay like your fellow Limey crooks that wrecked our coastline & enviroment, BP Petroleum.
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#2 Consumer Comment

Livedrive Vs Integrity: Livedrive LOSES!!!

AUTHOR: RA - (United States of America)

Truth has a distinctive sound...

After paying Livedrive for 1 year's service, they took my money and then terminated my affiliate account and my paid customer account. All without any details as to why, nor the possibility of speaking with a Livedrive Customer Representative.

Livedrive has no accountablilty with anyone for their actions, except by those of us who are willing to EXPOSE Livedrive for what the company is really doing to paid customers.

The complaints against Livedrive are many and those complaints can be searched out on the internet.

It appears that Livedrive is not to be trusted!!!  I should have done my own research before getting involved with Livedrive.

Livedrive took my payment for 1 year's service, then cancelled me as a customer by accusing me of something that is a FLAT OUT LIE.

It appears that Livedrive blatantly slanders their own paying customers, because up to this point they have been able to do it with being accountable to anyone.

Livedrive customers are cut off and that is the end of discussion, as far as Livedrive is concerned.

Once Livedrive cuts a customer off, Livedrive does not provide any opportunity for that customer to contact a Livedrive representative to discuss any issue

Proof of Livedrive's ability to brush customers aside without any way of contacting a Livedrive "CUSTOMER" Representative (not sure if they really have one) is in the very email they send out to the customers that Livedrive accuses of doing wrong and then just cuts them off.

Livedrive not only cancelled me as an affilliate, but also as a CUSTOMER for which I had already paid them for!!!  LIVEDRIVE, YOU ARE NOT GOING TO KEEP MY MONEY!!! 

NOTE: Everyone sees the desparate attempts by Livedrive employees to defend Livedrive's actions on these posts, so please read on...  Livedrive's responses on here are extremely arrogant and desparate!!!

As for the affiliate program, I personally hadn't even signed up one single customer...   HOW DARE YOU ACCUSE ME OF BEING INVOLVED IN A PYRAMID SCHEME!!!  LIVEDRIVE COME CLEAN!!!

I'm aware of one person who had $12k in commissions due and Livedrive cancelled him one week before Livedrive was supposed to pay him the 12k. That speaks for itself!!!
Another person had over $3k in commissions coming from Livedrive and Livedrive cancelled him in the same manner.  That speaks for itself
And I read the experience of the person in this complaint who was cheated out of 4k commission.  That speaks for itself.

The only communication any of them received from Livedrive was an email with absolutely no way to find out why they were cancelled, nor any possible way of contacting a Livedrive CUSTOMER Representative to discuss the issue.   I have discovered that Livedrive sends the same email to each person Livedrive cuts off. (see below)  It is the same email that I received from Livedrive...

Livedrive Affiliates noreply@livedrive.com

Dear Affiliate,

We are writing to notify you that your affiliate account with Livedrive will be terminated with immediate effect.  Your unacceptable use of the affiliate system is in direct breach of our affiliate terms and conditions.  Therefore you will no longer have access to your account nor will you be eligible for any commission payments.  This decision is not open for discussion, please do not attempt to contact the affiliate team as the decision will not be reversed. Your IP has been registered and any future attempts to sign up to livedrive as an affiliate or a CUSTOMER  will be blocked.

Regards,
The Affiliate Team

NOTE:  What decent company with integrity treats their customers in this manner?

The only reason, I can come up with that Livedrive treats their customers in this manner, is maybe Livedrive has something to hide.  They are making incredible amounts of money by doing this and have no one to be held accountable with.

Livedrive is a company that appears to have absolutely NO INTEGRITY.
A Google search on 'Livedrive complaints' will definitely educate anyone about how poorly Livedrive treats it's customers.

http://www.theopendream.com/never-use-livedrive-com/

http://www.thecustomersshoes.com/2011/11/livedrive-%E2%80%93-the-cost-of-lying-to-your-customers/

http://www.mikeslife.org/content/livedrive-dont-use-them

Also of interest is that there is an internet movement to gather as many people together as possible of Livedrive's wrongfully treated customers for an event that will not be pleasant for Livedrive...
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#3 Consumer Comment

Livedrive

AUTHOR: rockstar - (United States of America)

I am highly upset with Livedrive due to they terminated me without cause. Livedrive's intregrity and professionalism is highly questioned. Livedrive misutilized my $8 I had sent to them. No one should never sign up with Livedrive ever.  Livedrive is not a company that has a foundation built on intregrity, professionalism. Livedrive is very arrogant at their responses. Livedrive showed me that they are guilty because how would you know to come on this site if you haven't committed any fraud is the question. Live should change their name to "Company Of Lies".
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#4 Author of original report

Live Drive Fraud continues

AUTHOR: SuperAffiliate - (United States of America)

My response in bold:

It would appear that you have indeed breached the terms of the Livedrive affiliate program. You mentioned in your post: "Also, none of us signed us as an affiliate and then bought an account."
 
But then you followed up with: "Nice try Live Drive but it is clear you are at the TOP of the Pryamid scheme, you are the ones that got ALL OF THE MONEY and we are the ones that bought and paid for a "product" that you say we cannot access".

What part of none of us signed up as an affiliate and then bought an account do you not understand? I will emphasis in caps:

NONE OF US SIGNED UP AS AN AFFILIATE AND THEN BOUGHT AN ACCOUNT!

I purchased your product first and only then became an affiliate so no, I did not buy your prodcut with my affiliate link.    
 
You state that you did not buy the product and then immediately state that you did, which one is it? This appears like a clear admission to purchasing a product and as an affiliate you have referred yourself.

Perhaps you need to re-read my complaint but this time read it slow so you understand it as you are embarassing yourself.  

I purchased the product first and only then became an affilate. I did not refer myself as you have stated as the cause for terminating my affiliate account and keeping over 4k in commissions that were rightfully earned.  
 
This is precisely the reason your account was terminated. As an affiliate you cannot refer yourself as a sale.

Nope...Did not do that and would not do that. Your actions taken were severe and without proper cause but what is worse is your response. No telephone number to call and speak with someone and I was told do not bother contacing us or trying to access the product that you paid for...

The cause listed for my affilate account being terminated with Live Drive and 4k in commissions lost is without merit. 


Please understand that the affiliate program is designed for honest affiliates, not people trying make a quick buck.

Honest Affiliates?

Surely you jest.

Of the 2 companies having this conversation, I am the only 1 that is a an A Rated member of the BBB and have been online for over 10 years with an impecabble reputation.
 
I am the guy that has sold over a million dollars online and put my impecabble reputation on the line to promote Live Drive.

Live drive did nothing over the past 10 years to build my customer list of people that trusted me and my recomendations and that purchased the product based on my recomendation. 

I have been slandered as a fraudster and operator of a prymid scheme by Live Drive the same company terminated my affiliate account and kept over 4k in commissions for doing something that I simply did not do.

Oh, by the way, you posted links to videos on your intial response...where in your affilate agreement does it state you cannot do video reviews of your product or have marketing materials approved? 

And which video was telling people to sign up as customers with their own affilate link?

I will let the people who see this report be the judge of who is walking in integrity here and who is not. 


  



 

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#5 Consumer Comment

LiveDrive

AUTHOR: Rapp - (United States of America)

I am a victim of livedrive as well.  I never even had a website and I was terminated.  Livedrive consumed my $8.00 and the next day I was terminated without cause.  Livedrive definitely has no integrity and I warned anyone who gets involved with this company.  Livedrive you need to be expose for your pathetic actions!  You bettter be glad it was only $8.00 bucks and not more or I would of hunted you down like that movie Taken!!!!   People I warned you they are total scams....
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#6 UPDATE Employee

Follow up from Livedrive

AUTHOR: Livedrive - (United Kingdom)

It would appear that you have indeed breached the terms of the Livedrive affiliate program. You mentioned in your post: "Also, none of us signed us as an affiliate and then bought an account." 

But then you followed up with: "Nice try Live Drive but it is clear you are at the TOP of the Pryamid scheme, you are the ones that got ALL OF THE MONEY and we are the ones that bought and paid for a "product" that you say we cannot access".

You state that you did not buy the product and then immediately state that you did, which one is it? This appears like a clear admission to purchasing a product and as an affiliate you have referred yourself.

This is precisely the reason your account was terminated. As an affiliate you cannot refer yourself as a sale. Please understand that the affiliate program is designed for honest affiliates, not people trying make a quick buck.
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#7 Author of original report

Live Drive FRAUD!

AUTHOR: SuperAffiliate - (United States of America)



Live drive now says it was a victim of FRAUD?

 

They say affiliates created a pryamid scheme?



By definition Live Drive, a pryamid scheme is where people at the top only make money and there is no product.



The only ones to have made money is the Fraudsters a LIVE Drive! 



They created what they are now calling a pyramid scheme when they made it a 3 level program.



Also, none of us signed us as an affiliate and then bought an account.



People at the top (me) were referring to themselves as Live Drive customers???



We were!



Nice try Live Drive but it is clear you are at the TOP of the Pryamid scheme, you are the ones that got ALL OF THE MONEY and we are the ones that bought and paid for a "product" that you say we cannot access.



And now you say that we are committing FRAUD?



My reputation and the reputation of other affiliates is impecabble.



How dare you cast that accusation on me or others.



Live drive will now be exposed for the world to see ecxactly how they operate and do business. 



 

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#8 UPDATE Employee

Breach of Affiliate Terms and Conditions

AUTHOR: Livedrive - (United Kingdom)

Unfortunately Livedrive found itself to be the victim of large scale affiliate fraud and had to delete a large number of affiliate accounts in accordance with clause 6-b of the affiliate terms and conditions.

A pyramid scheme consisting of over 500 affiliates were in direct breach of the Livedrive affiliate terms and conditions. These affiliates were referring themselves to collect commission payments and in addition telling others to do the same and subsequently signing them up as a sub affiliate so they could receive further commission.

Livedrive prides itself on being able to pay industry leading commissions, however this naturally attracts the attention of fraudsters. Unfortunately there will be some users in the pyramid scheme who were unaware of their involvement, but sadly were in breach of Livedrives terms and conditions - specifically part 1-C-(ii) 'An user cannot sign up as an affiliate and then buy an
account themselves through their own affiliate link and gain commission. Affiliates also cannot gain leads from the same entity or IP address that they are using.'

Videos from the affiliates at the top of the pyramid and throughout can be seen below:
http://winstonsalem.craigslist.org/cps/3601931774.html 
http://statigr.am/p/390533479140559793_217096153 
http://howtolivedrive.com/ 
http://livedrivewe.blogspot.co.uk/ 
http://livedrive2013.blogspot.co.uk/ 
http://missgullible.com/review/livedrive-affiliate-program-and-review/ 
http://solutionsbygibson.com/2013/02/12/livedrives-affiliate-program-pays-200-on-each-sale/ 

Livedrive welcomes honest affiliates and currently has thousands of hard working, legitimate and friendly affiliates receiving high commission payouts on a monthly basis. Livedrive cannot however afford to service internet fraudsters looking for free, easy money.
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