- Report: #1053593
Report - Rebuttal - Arbitrate
Complaint Review: LiveCareer
LiveCareerOne Hallidie Plaza, Suite 600 internet, Select State/Province USA
LiveCareer Resume/ Cover letter Builder Lie, They really want your hard earned cash! internet California
*Consumer Comment: Please do you have a sense of justice and morality?
*Author of original report: Also no reciept sent on renewal charge
*Author of original report: Funds reversed by bank and claim of fraud investigated
*UPDATE Employee: Livecareer Response
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About two weeks ago I was online applying for a job that required a cover letter. I went to google and searched for a website that would allow me to generate a cover letter for free, though I intially logged into the site thinking it would be free. Once I completed the cover letter it informed me it would cost $2.95. I thought no big deal, simply paid the fee and downloaded my cover letter.
Today I went into the bank to make a withdraw and realized my bank account was short $34.95, I did not recognize the charge being that I have been on bed rest the past week but also did not recognize the merchant's name and there was a 5 digit phone number linked to the transaction.
I immediately let the teller know this charge was not authorized by me and fradulent. I sat down with another banker and filed a claim. The banker explained to me that people could simply take your credit crad information while you are using a ATM and that in this case its best to get a new bank card wich I did and watch my account carefully. [continued below]....
I got home and was so in disbelief that I had been a victim of this type of fraud so I called my sister and explained the story to her. She informed me that if I purchased anything on the internet agreeing to this monthy charge could of been in fine print. So I looked into it and sure enough the same place that i purchased my cover letter from was the same place that authorized this charge.
I immediately got in contact with a live customer service agent who basically told me I am screwed. Its perfectly legal for them to mis lead you into believing you are making a one time purchase, when in reality by using their service one time your actually giving them permission to take your har earned cash.
I truly hope someone get a class action suit going against this company, they prey on unemployed people for cash that we obviously need.
This report was posted on Ripoff Report on 05/24/2013 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/LiveCareer/internet-Select-StateProvince/LiveCareer-Resume-Cover-letter-Builder-Lie-They-really-want-your-hard-earned-cash-int-1053593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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