- Report: #1048952
Report - Rebuttal - Arbitrate
Complaint Review: LiveCareer
LiveCareerOne Hallidie Plaza, Suite 306 San Francisco, CA Internet USA
LiveCareer Debited 34.95 out my bank account Internet
*UPDATE Employee: Livecareer Response
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I cancelled my account through LiveCareer by email prior to May 2103. However in the middle of me checking my bank statement I noticed a 34.95 charge on my account. I called LiveCareer to inquiry about what happened and they told me even though LiveCareer and myPerfectresume are one in the same that I had to contact myPerfectresume regarding the matter. Which I was a little confused because I was under the impression that I was dealing strictly with LiveCareer. I contacted myPerfectresume and discussed my issue and was told that I can not be refunded my money but my account was not cancelled and they will cancel it. I was so upset because they did not even offer a partial refund. I stated to myPerfectresume that they should make clear to their customers who to contact when attempting a cancelation request. I informed them that I will never do business with them again!
This report was posted on Ripoff Report on 05/07/2013 05:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/LiveCareer/internet/LiveCareer-Debited-3495-out-my-bank-account-Internet-1048952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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