- Report: #1065930
Report - Rebuttal - Arbitrate
Complaint Review: LiveCareer
LiveCareer, San Francisco, CA 94102-2 Internet USA
LiveCareer LiveCareer.com LiveCareer tricked me into a 'recurring subscription service! Internet
*UPDATE Employee: Livecareer Response
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My wife noticed a charge today for $34.95 on our credit card from Live Career. Turns out it's been charged 9 times for a total of $315. I looked it up, and last October I paid $3.95 to build a resume on their site. I think the reason they even charge for the resume is to get your credit card number. They say they include a note to tell you you are signing up for a recurring montly bill of $34.95. This is nonsense. I never saw that warning - who in their right mind would sign up for $34.95 a month from a resume building site! I called them today and they could see I've never logged into the service since the initial resume build and agreed to refund 2 months of the 9 that have been billed.
I see they have a canned response anytime anyone posts this experience online. Expect to see it as a rebuttal here soon - 'We're sorry but you signed up for a recurring service - please feel free to call our hotline...' Ha!
This report was posted on Ripoff Report on 07/10/2013 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/LiveCareer/internet/LiveCareer-LiveCareercom-LiveCareer-tricked-me-into-a-recurring-subscription-service-I-1065930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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