• Report: #835146

Complaint Review: LiveOps

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  • Submitted: Tue, February 07, 2012
  • Updated: Tue, February 07, 2012

  • Reported By: MissAngry — west new york New Jersey United States of America
LiveOps
Internet United States of America

LiveOps How they scam you into thinking they are honest @ Liveops Internet

*UPDATE EX-employee responds: Update on LiveOps

*UPDATE Employee: LiveOps is NOT a "RipOff"

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I too worked for liveops and I went through all the motions that thye needed you to attend and the whole certification they needed to make sure that your knowledge is validate of computer a No charge course to get you started a back ground check is all the cost that I had for 50 buck. I also need to incoporate that later on once hired I found out that the company (Liveops) would do for you too if needed. You could also work with your own SSI number so incorporation was not mandatory. They would also pay direct deposit. Once I got all the requirements they would run a test on your PC to make sure you have all the software or requirement to run the software for attending calls etc.



The scam is this one they get you in the make you take 25 practice call which they pay you for it at (.25 cents) a talk minute and you can only be on the phone for a certain amount of time with a customer or else that would be a pont for termination. Then after you pass the 25 calls that they make it sooooo easy for you to take the first 25 you get access tothe 3 days work week not the whole week. For you to get access to the whole week you need to take 500 calls and make sure that they are all dispositioned properly (under there rules). The problem is that they sometimes send you more than one call at a time and then you can t answer to two call at once so one calls gets disconnected, once that calls come up ans you answer it because you gotta answer it even if there is no one on the line becasue they record these calls you dispositon it as " No One there" at that point they make that your fault  and after you accumilate a feswof those you get terminated and they will only tell if you complain about there system ." That problem is on your end Agent you need to fix your hardware or internet provider or phone provider." When they terminate you they give you access to send send an email, that goesto someone but they never answer you. iworked for about 6 plus months fulltime and partime at all hours and all days and I am still fight to get info on my they ternimate me. I called the 1800-441-4700 number and pressed 4 to speak with a rep and they never answer before 11 am and when they did answer the lady told me you need to go to www.contractrenewal@liveops.com, but that internet address does not exist. 

This report was posted on Ripoff Report on 02/07/2012 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/LiveOps/internet/LiveOps-How-they-scam-you-into-thinking-they-are-honest-Liveops-Internet-835146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Update on LiveOps

AUTHOR: easyman - ()

The fee to join LiveOps is now $65 much more than all the others.  So much as changed since this other posting was dated in 2012.

It  is a ripoff  in  that they waste your  time creating  false expectaions, and of course  over  charging for the back ground check.  As an example I am starting with a new company that only charged $25  for the exact same thing.

Also the  products they force you to represent, and you have no choice in the matter, it is all or nothing.  So much of what they peddle is garbage, and way over priced.  So the biggest ripp off is not to me but to all the people they have taken advantage of.

I am so relieved to be able to move on now.

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#2 UPDATE Employee

LiveOps is NOT a "RipOff"

AUTHOR: Lauran - ()

 I have worked for LiveOps for 6 years.  They have never never required agents to be incorporated.  You pay $50 for background check and start certification, which is really easy.  The pay on time and pay good bonuses.

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