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  • Report: #427837

Complaint Review: LivePerson.com Kassamba

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  • Submitted: Tue, February 24, 2009
  • Updated: Sat, October 03, 2009

  • Reported By:Scottsburg Indiana
LivePerson.com Kassamba
www.liveperson.com New York City, New York U.S.A.

LivePerson.com Kassamba More Unfair Discrimination From Liveperson.com Management Im being Singled out New York City New York

*REBUTTAL Owner of company: What did you expect?

*UPDATE EX-employee responds: Management is terrible

*UPDATE Employee: They also con people by editing their ratings and feedbacks.

*Author of original report: I just got an email from them

*Author of original report: I just got an email from them

*Author of original report: I just got an email from them

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My account on Liveperson.com Just got suspended because I was arguing with one of their reps to approve my profiles. They wouldn't approve my profile because they claimed grammatical errors and spelling errors. well findally someone was nice enough to approve it. then they said I plagerized it.

which I did Not do. Now theyre saying because I was rude to one of their reps theyre going to put a temporary suspension on my account. I wonder what excuses they will come up with next? I have repeatedly asked to speak to a supervisor but have been denied each time.

It takes them usually about 24 hours to respond back to an email even if they just sent it a few mins ago.

The people who work in management are the worst bigots I have ever had to deal with! they DO discriminate! I dont care what anyone of them says or claims. they have discriminated against me on more than one ocassion

Jim
Scottsburg, Indiana
U.S.A.

This report was posted on Ripoff Report on 02/24/2009 02:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/LivePersoncom-Kassamba/New-York-City-New-York/LivePersoncom-Kassamba-More-Unfair-Discrimination-From-Livepersoncom-Management-Im-b-427837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

What did you expect?

AUTHOR: Psychicaddiction - (U.S.A.)

If the profile you submitted to Liveperson was anything like what you have posted here then Im not surprised they rejected it.  In fact I am glad.  It shows that someone there is finally paying attention to the content of profiles.

Your post here is full of spelling mistakes and grammatical errors.  New sentences begin with a capital letter.  You didnt even spell 'Kasamba' correctly, it only has one 'S" not two.  So you submit a profile to this company in the hope of being listed and you cant even spell a name that is associated with them correctly? LOL

That doesnt make them racist, it makes you ignorant.  To come here and complain with even more errors in your post makes you look like a fool. Its clear to any intelligent person reading this why they kept rejecting your profile.

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#2 UPDATE EX-employee responds

Management is terrible

AUTHOR: Happyworker - (U.S.A.)

I worked as an expert in the past, I have since left LP for a better psychic management site, that actually heavily screens the advisors, and the people screening are experts as well, not just some greedy people with MBAs that will approve just about any advisor that wants to be on there. The site that Im on has way less advisors, and actually treats the advisors right, meaning treating them with respect, making sure Clients PAY, and don't just try to get free readings, and the site I'm now on, doesn't take an obscene amount of commission. LP has no respect for either the Experts, which they are perfectly fine, having work for no pay, and pay for advertising that doesn't seem to produce any good results. Not only that they show no respect for clients, by editing or removing negative ratings for some top advisors, so if the client is paying high dollar they can't leave a bad rating, where if you spend a tiny bit on the site with an advisor thats far from the 1st 5 pages, you can leave anything and i mean anything you want, to the point of outright lying, and ruin an experts chance of ever doing well on that site. Its not good for anyone, and its going down slowly.
If you are trying to get a good honest reading. Here's a couple tips.
1.Try to get a reader face to face. This is harder to do if you live in a small town. These people have a physical office, and its hard to change gender or hair color or anything without someone noticing.
2. If you must get an online or phone reading, a couple of tips.
   a.check out the number of advisors on the site. If they've been in business for awhile, (you can check how long a domain has been up on places like whois.com) and they only have 20-100 advisors, odds are pretty darn good, they've got some kind of multi level screening process, which requires a number of test readings to pass to get approved, places like psychic source, which is pricey, at 2.15 a minute at the lowest, have a much lower chance of getting a false read.
   b.avoid places like Keen or Liveperson, that have 1000's of advisors, and tons of complaints on numerous complaint boards. Chances are that 1% of the advisors on this site are actually honest.
   c.use your intuition about an advisor, if they feel odd or wrong to you, they probably are, we all have intuition at some level. if a reading feels wrong, no one is twisting your arms to stay on the phone or in the chatroom or whatever is used, if its a per minute situation, you do not have to stay on.
I hope this helps, these are things myself that I have learned the hard way.
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#3 UPDATE Employee

They also con people by editing their ratings and feedbacks.

AUTHOR: Susan - (U.S.A.)

These people are such fakes. They remove bad feedbacks when people are disgruntled against Liveperson.com, but they stick the negative feedbacks to psychics when they get them claiming that the customer has a right to write negative feedback if they paid for a reading. Well then why the he_ _ do you remove negative feedbacks when they are against you Liveperson? If they paid for the service and thus the site and don't like your lousy site, why do you remove the ratings when you say they have a right to put them there?? Lying scammers is what they are.
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#4 Author of original report

I just got an email from them

AUTHOR: Jim - (U.S.A.)

Now they claim after approving my profiles over the weekend. there is something else wrong with it. it was fine over the weekend but now some other admin on that site is telling me I have to write a letter to them saying I will fully cooperate with them and remain professional at all times.

Don't use them! They are Un Ethecial
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#5 Author of original report

I just got an email from them

AUTHOR: Jim - (U.S.A.)

Now they claim after approving my profiles over the weekend. there is something else wrong with it. it was fine over the weekend but now some other admin on that site is telling me I have to write a letter to them saying I will fully cooperate with them and remain professional at all times.

Don't use them! They are Un Ethecial
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#6 Author of original report

I just got an email from them

AUTHOR: Jim - (U.S.A.)

Now they claim after approving my profiles over the weekend. there is something else wrong with it. it was fine over the weekend but now some other admin on that site is telling me I have to write a letter to them saying I will fully cooperate with them and remain professional at all times.

Don't use them! They are Un Ethecial
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