I ordered a Widget Love makeup brush set voucher from Living Social and completed the order on September 7, 2012; today's November 5, 2012 and I still have no brushes!
I have sent numerous emails to Widget Love inquiring about my order; it started out as generic email reply that it usually take 3-4weeks to receive a order. Then I was finally given a tracking number for my package and the reasoning for the delay was the brush set was being held by Customs.
I was told that once Customs release my package it should be no more than 10 days until I receive my package. I have been tracking this package everyday since receiving the tracking code and its been saying the same thing that it is somewhere in China!
After about a week I tried emailing and calling Living Social to get a refund because clearly this is a ripoff and scam; I was told repeatedly that Living Social is not responsible for issuing a refund and I need to settle my issue with Widget Love. I would think that since I made my payment to Living Social, they can issue me a refund and take any further action up with Widget Love since they are offering deals with them and have some sort of actual contact with them.
Not only because I paid them directly but because I am a regular customer of theirs and the idea of customer loyalty. Living Social dropped the ball when it came to selecting/accepting Widget Love to advertise a deal through them. Also because of the lack of accountability, problem resolution skill and basic customer service skills. I will NEVER order through Living Social AGAIN!
If they dropped the ball once they will most certainly do it again with another company. Living Social took my payment 2 months ago and that package is still sitting in China!! And Living Social say they are not responsible for issuing a refund. Leads me to believe and you should be warned!
That not only is Widget Love a SCAM but Living Social as well because they took the payment! Beware of these two companies and don't order from them!
Livingsocial.com & widgetlove.com are SCAMS!