- Report: #953292
Report - Rebuttal - Arbitrate
Complaint Review: Living Spaces Furniture
Living Spaces Furniture14501 Artesia Blvd. La Mirada, California United States of America
Living Spaces Furniture Corporate Office/Warranty Department will not honor warranty La Mirada, California
After many emails, phone calls & frustration and a one month lapse, we were informed by Claudia from Living Spaces warranty department that Living Spaces would not honor our warranty because it appeared that either my husband or myself had "rubbed" the area. When i asked Claudia to explain what she meant she proceeded to tell me how her children rubbed holes in her furniture and that it is a common thing to do.
i told her that we only have one child and he is an active duty soldier in the U.S. Army and is currently stationed overseas, so he is not home to "rub" the loveseat. i also informed Claudia that both my husband & myself are full-time teachers and are the only people who live in our home and use the furniture. we do not "rub" the furniture. Claudia would not budge on her decision to not honor our warranty, so i informed her that we would be forced to take legal action, which i resentfully have done.
the bottom line is that couches & loveseats should be able to withstand normal and daily family use and should not begin to fall apart after just 6 months of light use. Most significantly, Living Spaces should honor their warranties and not fight their customers after they have their patrons money.
Shame on you Living Spaces for your very poor customer service!
This report was posted on Ripoff Report on 10/10/2012 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Living-Spaces-Furniture/La-Mirada-California-90638/Living-Spaces-Furniture-Corporate-OfficeWarranty-Department-will-not-honor-warranty-La-Mi-953292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.