- Report: #1038374
Report - Rebuttal - Arbitrate
Complaint Review: Lizzy J's
Lizzy J'sThomasville Georgia Internet United States of America
Lizzy J's Bullet jewelry, jewelry Internet
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I purchased several pieces from this company and what I received was a pair of cheaply made cufflinks using sliced off headstamps from shotgun casings that were just the sharp edges and raw hollow backs and they simply glued them to cuff links! The sharp edge cut my finger and the thought if what it would have done to my shirt cuff material! It would have put pulls in the material!! Very poorly constructed, unfinished and lacked in quality. What made these even worse was that they were made crooked!
The second item I purchased was a shotgun ring. It was a sharp edged piece of aluminum bent into a U shape with a split in the back so when you put it on it both pinched your finger and the edges would scrape if brushed against anything due to how sharp the edges were on the band. Then they sliced the top of a shotgun casing that again was raw and unfinished on the back and put a nail or something thru the center to attach it to the aluminum band. It was of the quality of what you would pay a quarter for out of a gum ball machine!
The last thing I bought was a leather cuff. Again cheaply made and very disappointing. I ordered it with plain casings and instead received it with these cheap clear crystals glued in the centers of the pancake sliced shotgun casings. The bracelet lacked in quality and the leather was not very thick at all and would surely have lost its shape after just a couple if times wearing it.
The jewelry arrived just rolled up in a piece of tissue or in a plastic ziplock bag. Very poor presentation, further illustration of just cheap jewelry in cheap bags or none at all. For the price, each piece should have came in a gift box or gift bag!!!
I emailed the owner regarding my dissatisfaction and what their return policy was because they didn't have one stated anywhere in their website. They sent a written reply that they would accept the jewelry back and issue a refund. I repackaged and sent everything back with delivery confirmation and after I had confirmation from USPS that they received it I expected a refund per their written email saying they would issue one upon receipt.
Instead I received a threatening call from them on the phone which is first off unnecessary, unprofessional and quite a surprise when I was listening to the woman curse me because I wrote that the jewelry was basically crap. Keep in mind she doesn't have a clue how to make jewelry. From the phone call, I can only assume that she treats her husband the same way and bosses him around as well as the foreign workers they have as well. She was not very businesslike and stated that she was not going to return my money after confirming she had received all of the product back! So she had the products and money! What kind of business are these people running? They take your money, send out cheap jewelry, agree in writing to take it back, and then they never refund your money? Buyer beware!
I filed a complaint with the Georgia BBB that you can refer to which the wife again showed her true colors and lack of any business ethics AND she refused to credit me the money she owed after I submitted copies of the sale, her email saying they would accept the return and refund me and the delivery confirmation from the USPS that they did in fact receive the merchandise back for the BBB to have as proof of the way Lizzy J's conducts themselves in business.
They are not honest business people and they lack in good business practices. More so, they sell a crappy product line that us not well made at as I have described above. If you want quality shotgun casing jewelry, just google and you will find a company that produces a beautiful collection. It is artisan made, high quality, is patent pending and even copyrighted! It's beautifully crafted, not put together by hen pecked husband and some likely illegal aliens in the garage or a rented building using their own made up techniques that they won't even show you pictures of because then you would see how poor the craftsmanship is or lack thereof.
This is a true case of getting ripped off by some fly by night backwoods Georgia couple that haven't a clue what they are doing!!! Again, buyer beware as there is a lot of crap on the Internet and their jewelry easily falls into that category.
This report was posted on Ripoff Report on 03/27/2013 01:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lizzy-Js/internet/Lizzy-Js-Bullet-jewelry-jewelry-Internet-1038374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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