- Report: #909152
Report - Rebuttal - Arbitrate
Complaint Review: Loan Depot LLC
Loan Depot LLC26642 Towne Centre Drive Foothill Ranch, California United States of America
Loan Depot LLC Loandepot Loan Depot LLC never did a "Contest or Desk Review / Appeal Appraisal" on a low ball Appraisal Foothill Ranch, California
*Author of original report: We received a FULL Refund because we kept records
*Author of original report: Loan Depot forced by Contract Retention by Consumer to Issue Refund
*Consumer Comment: A desk review would not have helped your value.
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We called and e-mailed over 5 times and have e-mail server receipts as well as read receipts from the Loan Originator (Sean Morales), the Loan Closer as well as his Direct Manager all through upper Management to Loan Depot LLC's President.
Also the original terms we agreed to changed through multiple GFE's. The Loan Lock broke, Rates dropped but they refused to lower our terms, Rate and Points.
All we were asking for is for the "Contest or Desk Review / Appeal Appraisal" to be processed and not with an oral statement like they told us, but to have it in writing, as real estate contract law stipulates, Everything is based on documentation in writing.
Very disapointed in the way Loan Depot LLC's rips off consumers.
This report was posted on Ripoff Report on 07/09/2012 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Loan-Depot-LLC/Foothill-Ranch-California-92610/Loan-Depot-LLC-Loandepot-Loan-Depot-LLC-never-did-a-Contest-or-Desk-Review-Appeal-Appra-909152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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