- Report: #1086566
Report - Rebuttal - Arbitrate
Complaint Review: Local Blue Pages
Local Blue PagesSuite 24, Level 3, 240 Plenty Rd Bundoora, Select State/Province Australia
Local Blue Pages They stole my money and Rashesh Shah deceived me Bundoora, Melbourne Victoria
*Consumer Comment: not faithfull unfaithful service
*REBUTTAL Owner of company: Twenty-two years of faithful service
*UPDATE Employee ..inside information: The Unresoled matter regarding ' Blue pages'
*Consumer Comment: Ripping me off as we speak
*UPDATE Employee ..inside information: Local Blue Pages; We Aren't Thieves!
*UPDATE EX-employee responds: I Agree the local blue pages is a total ripoff!
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Rashesh Shah is a rep of Local Blue Pages in Australia which is advertising company to promote businesses through its phone book. Rashesh called me one day on my mobile and offer me to use their services so I can get more jobs as I am a trade person. Before I signed the contract I asked him how long is the cooling off period if I want to cancel and he said if I want to cancel I call him first and he will try to give me better deal. next day I called him to cancel because I will end up paying over $3000 a year and I have to pay about $900 in advance and I can not afford it and there are other online services with no contracts and affordable. He asked me to try other services and if I am not happy I can stay with local blue pages. After a week I called the local blue pages to confirm that I want to cancel and they said there is a penalty fee 35%, namely about $1000 because the cooling off period is only three working days. This is the reason why Rashesh did not answer my question about the cooling off period, so the time pass and if I want to cancel I still have to pay 35% of the yearly fees. Later, I sent the company a message how Rashesh deceived me and next day, he called me and offer me to have message leads for 16 months instead of 12 months and monthly instalments of ten months with no deposit in advance and he confirmed that I start to receive leads within two days of receiving the first instalment and that the new deal is offered from the management. He asked me to pay the first instalment of $316, so I can start to receive the leads within two days .
A week passed after my first payment and I got no leads. I called the company to find out why I am not receiving leads yet and the speaker said I have to pay 50% of the total money ,namely, about $1500 to start to receive leads. I explained through messages to the company how Rashesh deceived me twice, and the deal he offered to me ,however, they sent me a letter to pay the rest of the money $792. Rashesh did not show me or asked me to read the terms and conditions and it did not come to my mind to read it before signing the contract but I asked him how long is the cooling off period which he deliberately did not tell me. If he had told me it is only three working days, I definitely would not sign the contract. For the records, the terms and conditions was written in the bottom of the contract page and with very small font size. I am short sighted and was not wearing my glasses that time. This is one example of supposedly reputable company in Australia how they rip people off in any means possible. By the way, The last conversation I had with the company, the speaker told me Rashesh is no longer working in the company
This report was posted on Ripoff Report on 09/23/2013 04:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Local-Blue-Pages/Bundoora-Select-StateProvince-3083/Local-Blue-Pages-They-stole-my-money-and-Rashesh-Shah-deceived-me-Bundoora-Melbourne-Vi-1086566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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