• Report: #692558

Complaint Review: Local Insight Media of Denver

  • Submitted: Tue, February 08, 2011
  • Updated: Tue, February 15, 2011

  • Reported By: InMyHonestOpinion — Painesville Ohio United States of America
Local Insight Media of Denver
www.LocalInsightMedia.com Englewood, Colorado United States of America

Local Insight Media of Denver The Berry Company LLC /for Windstream Yellow Pages, LocalInsightmedia.com Unhappy Business Customer in Lake County ,Ohio, USA Englewood, Colorado

*REBUTTAL Owner of company: More Information Needed

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  Being at the end of my annual contract with The Berry Company LLC for print (Windstream Yellow Pages Directory) and online advertising for my small business operation. How anyone can run a rip-off scam like this and get away with it in this day and age is beyond comprehension. Last year I renewed my annual Windstream Yellow Pages advertisement with The Berry Company last year and was contacted by their sales representatives to also subscribe to online services believing would be for another year. After using the yellow pages and online services for several months with very poor results. Not wanting to renew the program I believed that once they were paid for twelve months our relationship would be completed and final. Berry apparently was not done and I have received additional monthly billing statements for several months’ worth of advertising. Their reason? They had decided NOT to print the next directory for another 6 months, and since our contract with you was from directory to directory that means you owe us for several months more of advertising." This is absolutely outrageous! It sounds to me like they're feeling the pinch of the economy so have resulted to using unprofessional business practices so they are not going to bother coming out with another directory on-time. Instead they will charge their vendors for the break they're taking before they decide to put another one together. Even though it clearly stated on the Windstream Official Telephone Directory to “Recycle this directory June 2010”.I would like to know if any other business people are working with an attorney or the Ohio Attorney Generals Office as I am planning to do. We made have an audio recording during the original sales call where the subscription agreement was presented to our company. Upon reviewing it we were never notified of possibility of a contract extension or the fine print that permits an extension of the 12 month contract.  I believe something should be done to prevent this from happening to other businesses because it is such a waste of time and money and is also a totally senseless and shameless business practices.

This report was posted on Ripoff Report on 02/08/2011 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Local-Insight-Media-of-Denver/Englewood-Colorado-80112/Local-Insight-Media-of-Denver-The-Berry-Company-LLC-for-Windstream-Yellow-Pages-LocalIns-692558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

More Information Needed

AUTHOR: BerryManagement - (United States of America)

Thank you for advising me of this situation.  Please email [email protected] with indication that you have submitted a claim via ripoffreport.com and I will ensure the claim gets full attention.   Please include telephone directory, name of business and telephone number associated to the advertising.  Berry Management
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