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  • Report: #838108

Complaint Review: Local Lighthouse

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  • Submitted: Sun, February 12, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Burned — California USA
Local Lighthouse
15991 Red Hill Ave Tustin, California United States of America

Local Lighthouse GOOGLE OPTIMIZATION SCAM Tustin, California *NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.

*UPDATE Employee: We Would Like To Clear The Air And Show You We Haven't Said We Are "Google"

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LOCAL LIGHTHOUSE SCAM:  Local Lighthouse cold-calls you and claims that for $299.00 per month, they will "optimize" your website, so that it will be on the first page of Google.  Local Lighthouse may even promise not to charge your credit card until you are on the first page of Google.  BS.  Local Lighthouse charges your credit card immediately, and never does anything to optimize your website.

BEWARE:  Local Lighthouse does just one thing.  It aggressively tries to force your c-card company to pay them the ripoff monthly fee, even after you've disputed it.  The way many c-card companies work, is that the last voice wins.  In other words, when Local Lighthouse responds to the c-card company with some bs, the c-card company will reinstate the charges.  You must then call the c-card company and re-dispute the monthly charges every few months, whenever you see it back on your statement.  Last voice wins.  thieves, crooks, avoid

This report was posted on Ripoff Report on 02/12/2012 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Local-Lighthouse/Tustin-California-92780/Local-Lighthouse-GOOGLE-OPTIMIZATION-SCAM-Tustin-California-NOTICE-this-ripoff-has-838108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We Would Like To Clear The Air And Show You We Haven't Said We Are "Google"

AUTHOR: stefanieh - (United States of America)

First and foremost, we have not used the verbiage, "we are Google", we used to use a marketing line that is used by many Seo Companies that was,"Data service provider for Google, Yahoo and Bing".  When this reference was used it was indicating that we create sites that are then submitted via Site Maps and other Webmaster Tools to let the different search engines know there is a new site and new data to crawl for relevant information.  When someone clicked through to the sales floor we answered our phones, "Local Lighthouse this is _", as we still do.  We send out emails to perspective clients and all marketing comes back to our business name, not a "Google Hoax".  I have included a link to an active blog with an expert in the field crediting this form of advertising as correct, he may not agree with it, however is is not misleading:  http://ronwiebe.com/2011/08/data-service-provider-for-google-seo-company.  We have not used this term in over a year, will not use it again, and would like to let everyone know that these calls continue, but we are not behind them.  There are other Local Seo companies even in our area that are using this to entice prospective clients to "push 1", they may even misrepresent ourselves when you click through.  

We are a legitimate company that has proven results and a large client base for a reason, because our product and service speaks for itself.  Any nationwide company can have bad reviews, especially in this industry, but whats truly important for everyone to know is; we are not hiding behind a DBA, have not hidden our address or changed our business name as many companies would.  We are proud to be who we are and hope that this response will help clear the air.  

To see some good things people are saying about us see below (we are not hiding, there are always bad with good and we show these proudly, they are helping us to become a better company): 
http://local.yahoo.com/details?id=85355898&stx=lighthouse&csz=Tustin+CA
http://www.trustlink.org/Reviews/Local-Lighthouse-Corp-206413496

Honestly if there are questions or anyone would like to speak with us and tell us what they think our number has never changed and we welcome your input! (888) 370-8231 
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