Complaint Review: Localphone - Internet
- Localphone www.localphone.com Internet U.S.A.
- Phone:
- Web:
- Category: Internet Fraud
Localphone is a total rip off.Thirty five dollars for a five dollar phone credit Scammers Internet
*Consumer Comment: I agree
*UPDATE Employee: Localphone Rebuttal to Raven of Louisville, Kentucky Sheffield Internet
Localphone.com totally rips off people. I signed on with them because I was looking for a good company to place international calls through and put 5.00 worth of time on the account to just try it out and they charged me two charges...one for 18.32 and one for 14.68.I sent messages to them but no one ever contacted me about this no matter how many times I have written to them.Stay away from them.They are frauds.
Raven
louisville, Kentucky
U.S.A.
This report was posted on Ripoff Report on 08/05/2009 06:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/localphone/internet/localphone-is-a-total-rip-offthirty-five-dollars-for-a-five-dollar-phone-credit-scammers-476547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
I agree
AUTHOR: Mel - (Afghanistan)
SUBMITTED: Wednesday, July 28, 2010
I agree with you, I too have had similar experiences with localphone.com
On several occasions they have taken money from my account and the credit never showed up.
Also they have cut my call off in mid-use even when I had credit remaining, and they claim I had no credit.
And generally, it takes hours sometimes days for credit to even post - and when they do - they will deny it or
I also have failed to receive a response to several e-mails.
#1 UPDATE Employee
Localphone Rebuttal to Raven of Louisville, Kentucky Sheffield Internet
AUTHOR: Dave Cardwell - (United Kingdom)
SUBMITTED: Saturday, August 08, 2009
Responding to http://www.ripoffreport.com/reports/0/476/ripoff0476547.htm
Raven,
I believe I have located your account, and can see the single support ticket you put in about this matter a few days ago. Because the problem was not clear we responded within 16 hours asking for further information. Please check your spam folder as having checked the logs the e-mail was definitely sent and accepted by Yahoo.
I can say with absolute certainty that Localphone only requested $5 from your bank, and that is all we received. Any further charges are nothing to do with us, and we have not benefited in any way. If you could reply to our response to your ticket I'm sure we can put your mind at rest.
I can assure you that we at Localphone are not scammers, and work very hard to provide a quality service to our customers. If you search for our name you'll find nothing but praise online.
I hope that together we can resolve this issue and you can edit or remove your Ripoff Report.
--
Best wishes,
Dave Cardwell.
http://www.localphone.com/
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