- Report: #297650
Report - Rebuttal - Arbitrate
Complaint Review: Lock-N-Key Self Storage
Lock-N-Key Self Storage3777 E. Main St. Whitehall, Ohio U.S.A.
Lock-N-Key Self Storage Failure to maintain facility (roof leak) resulted in damaged property Whitehall Ohio
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No remedy was made by the company and I made several contacts with both the local manager and with the coporate office since asking for compensation of $1000 (one-half the replacement cost of the furniture). As of October 2007, I canceled automatic rent payment and was locked out of the unit.
As of today, the unit still had not been repaired and so has continued to leak. I was offered $300 less the rent owed provided a signed a release absolving Lock-N-Key of any responsibility and future litigation (amount as of today $67).
I showed the contract to a consumer advocate attorney and she basically confirmed that this business had me sign away all responsibility for my belongings stored in their unit and that I had waived the right to purchase insurance through them.
Why should I have to make a claim against my homeowners insurance because Lock-N-Key failed to maintain their units? The release (that I refused to sign) essentially admitted that my contents had received water damage (we and they have taken pictures to confim this fact as well).
Since I did not sign the release, the back rent is going to be sent to collections and my stuff is going to be put up for auction. I find this whole situation an outrage! Please help!!
This report was posted on Ripoff Report on 01/07/2008 01:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lock-N-Key-Self-Storage/Whitehall-Ohio-43213/Lock-N-Key-Self-Storage-Failure-to-maintain-facility-roof-leak-resulted-in-damaged-prope-297650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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