• Report: #775399

Complaint Review: Locksmith Denver - Locksmith On Time CO

  • Submitted: Sun, September 11, 2011
  • Updated: Thu, June 14, 2012

  • Reported By: Karl — Aurora Colorado United States of America
Locksmith Denver - Locksmith On Time CO
Denver, Colorado United States of America

Locksmith Denver- Locksmith On Time CO lockmith, lockout, auto rescue service Denver, Colorado

*UPDATE Employee: Technicians give price before doing any work.

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Denver beware! Got a quote from this company. driver arrived and re-quoted twice the original amount. this company is a scam and uses deceptive trade practices and fraud to take advantage of stranded motorists. had to call police to have them removed from property. worst service ever. check report on bbb.org. Do not use this company.

This report was posted on Ripoff Report on 09/11/2011 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Locksmith-Denver-Locksmith-On-Time-CO/Denver-Colorado-/Locksmith-Denver-Locksmith-On-Time-CO-lockmith-lockout-auto-rescue-service-Denver-Co-775399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Technicians give price before doing any work.

AUTHOR: Lisa - (United States of America)

Upon calling our sales Representative only can give estimates. Not all locks, can be re keyed, some locks are higher security than others. Locks start at $35.00 and go up from there depending on the lock that customer chooses. That is why upon calling, our sales Representative can only give the starting price. We explain to them that the price can go up depending on the lock that they have or choose. That is why the technician came out and gave a price before doing any work this way the customer is aware of all charges before the work is completed. It is $19.00 for us to come to the location. if they choose not to get the service done, the customer is only responsible for the $19.00. For the technicians time, gas etc.  We are not scammers, Give us a call now and you will see we tell customers the starting prices and explain to them that the price may go up depending on the locks they have at the location. It is not our fault that there are over 200 types of locks, security levels etc.  I have a feeling that a competitor wrote this and not a customer! 
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