• Report: #764999

Complaint Review: LogJam Electronics

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  • Submitted: Sun, August 14, 2011
  • Updated: Sun, August 14, 2011

  • Reported By: Customer — San Luis Obispo California USA
LogJam Electronics
Anderson, Indiana United States of America

LogJam Electronics Lousy Stinking Customer Returns Policy Anderson, Indiana

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I ordered an audio converter that was listed as applicable to 2005 Honda Accord model.  It arrived in an unsealed plastic box. Upon reading the detailed instructions, I discovered that although, it said it was applicable to 2005 Accords, it would not work for my specific model. I immediately put it back in the shipping box and did not proceed with the installation.

I then filed an RMA form online which they denied to fulfill. Multiple emails to them produced no resolution. Logjam says this was a customer mistake and therefore will not make a refund.

I subsequently bought and installed an appropriate converter from another seller with no issues.

I have tried many times to call LogJam directly on the phone to speak to someone and always I get a voice recording. I leave a message and they have never, not once, called me back.

This is a ripoff, plain and simple.

This report was posted on Ripoff Report on 08/14/2011 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/LogJam-Electronics/Anderson-Indiana-46015/LogJam-Electronics-Lousy-Stinking-Customer-Returns-Policy-Anderson-Indiana-764999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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