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Ripoff Report | Logo Bench Review - Internet - Logo bench they got
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Report: #1229295

Complaint Review: Logo Bench - Internet

  • Submitted:
  • Updated:
  • Reported By: Chloe — Philadelphia Pennsylvania U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Logo Bench Internet USA

Logo Bench They got me too! Incompetent thieves. Internet

*Consumer Comment: LogoBench Reivews, Report, Scam & Compaints

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Logobench ripped me off too. First, their design work is amateurish. Awful. They don't follow your instructions, even after serveral revisions. When I demanded a refunded, Brian Williams told me he had to get permission from his boss. Next day, he said I'd have it in a few hours. It's been over a week and he doesn't respond to emails at all anymore. I had to dispute the charge through my bank. Stay away from this company.

This report was posted on Ripoff Report on 05/14/2015 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/logo-bench/internet/logo-bench-they-got-me-too-incompetent-thieves-internet-1229295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

LogoBench Reivews, Report, Scam & Compaints

AUTHOR: Diane Cain - (USA)

POSTED: Thursday, September 17, 2015

LogoBench Reviews

1. 100% CUSTOMER CONTENTMENT

We believe that content customers are the essence of success for any business. Our customers can ask for unlimited revisions for designs ordered. We keep revising the initial concepts until you are 100% satisfied.

 

2. SEASONED SKILL SET

LogoBench provides services to its clientele with individual attention. We make sure that your money is utilized properly and at the right place. We strive to provide the best and quality services to our customers.

 

3. VALUE FOR YOUR MONEY

Our team consists of professional and efficient in - house designers, creative director, design consultants and business analysts. Every team member has vast experience in their respective fields and in design industry at large. The team works with dedication upon your ideas until you get satisfied.

 

4. UNMATCHED AND CUSTOM DESIGNS

LogoBench offers 100% custom and unique designs. We don't reuse any of our work and take every order as new. This strategy enables us to come up with exclusive designs every time and we make sure that your logos are designed precisely as per your requirements with core focus on quality, individuality and timeliness.

 

5. EFFICACIOUS PROCESS

LogoBench has devised a standard design process which has proven out to be really simple and efficient. The design process constitutes of seven basic steps which help us provide you classy designs and quality service.

 

6. IN - HOUSE DESIGN

Whether its an automobile design or a production & manufacturing design, our designers have the skills & talent to create one for you in a jiffy. We believe that work that is produced in - house has more quality and is done with more passion.

 

7. SATISFACTION GUARANTEED RESULT

We not only claim to be the best, we prove so by the quality of our work. Our designs are unique; hence, providing you 100% satisfaction guaranteed results that add the impeccable touch to your brand.

 

8. QUICK TURNAROUND TIME

We know how important it is for you to have your required design available at your doorstep; therefore, our design team makes sure that the project is delivered to you with 24 to 48 hours of turnaround time.

FAQ's

How do i place my order?

Online order:

Simply select from the given package and click on 'Order Now'. Fill in the small form and pay via credit card through available payment methods.

Place your order to the consultant:

You can also contact our design consultant through live chat or calling our hotline anytime. The consultant will help you select the appropriate package for you and will also help you in making payments. Once you have made the payment LogoBench starts working on developing your designs.

How do i contact LogoBench for further details and inquiries?

For further details and inquiries you can contact our customer support services are available 24x7. If you have already placed an order a separate account is created for every customer. Each customer is communicated through that account area and all the details and designs are also discussed in account area.

Who has the copyrights of the final designs?

LogoBench will provide complete ownership and copyrights to the customer for the designs when the product is delivered. Before the finalization of the project, the ownership and copyrights will be held by LogoBench.

Is the final work compatible in all environments?

Once the logo is finalized LogoBench will provide about 6-7 different formats of the design which includes high resolution vector formats, editable formats and print ready formats. • .adobe illustrator (vector-format) • .eps (vector format) • .psd (Photoshop-file) • .gif • .jpg • .tiff • .png For web development and designs, we check the website before delivery on all of the following platforms and guarantee the compatibility on following platforms: • Internet Explorer (8 and above) • Mozilla FireFox • Google Chrome • Safari

How is the final design delivered to the customer and how the copyrights are transferred?

The final designs are also uploaded in customer's account area from where the designs can easily be downloaded. Furthermore, LogoBench can also email the final designs to the customers if required. Signed copyright transfer documents are also given to the customers only after completion of designs and customer is 100% satisfied.

Can I submit my own ideas for my logo?

Yes. You are welcome to send in your ideas and our team of designers will incorporate those in your logo. You can submit your ideas in your creative brief while placing the order.

What are the payment methods?

Customers can pay via any of the following methods:

  • Credit Cards
  • PayPal
  • Wire Transfer
  • Bank Cheques

How long does it take to get initial concepts?

Once you have placed an order LogoBench starts working on your idea and it takes between 24 to 48 hours to get ready the initial concepts. In case of urgency you can go with the rush delivery option for quicker turn-around time of 24 hours. The initial concepts are uploaded in customer's account area.

What if I don't like any of the initial logo concepts?

You have the option to either request a revision or a refund. Read our refund policy and money back guarantee section for details. Customer can ask for unlimited revisions until he is 100% satisfied, but once a revision has been ordered, the refund policy doesn't stand. Furthermore, customer can also upgrade the package for additional new concepts.

How does LogoBench carry out the process?

LogoBench has a simple and efficient design process. All the placed orders are carried out through our standard design process.

Can you redo / improve my existing company logo?

Yeah! We have a separate redesign package for customers. When you show us your current logo LogoBench's creative director analyzes it according to your need and totally revamps the old design after making improvements in that.

How many changes to the logo can I make?

We aim to keep our customers satisfied and we will make changes/revisions until and unless you are agreed and satisfied with your logo design.

How will the final files of my logo design be delivered?

Your final file formats will be delivered to you via email and will also be available for download from your 'My Account' area on our website.

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