- Report: #982927
Report - Rebuttal - Arbitrate
Complaint Review: Logo design Guarantee
Logo design GuaranteeInternet United States of America
Logo design Guarantee www.logodesignguarantee.co.uk REFUSAL TO ISSUE A REFUND FOR A FAILED JOB Internet
*Author of original report: Fraud committed by Logo design Guarantee
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I engaged the services of Logo Design Guarantee to design a logo for me. A major reason i chose them was because of advertisement on its website as a recipient of an award for good customer services and of course, guarantee to make a refund if i am not satisfied with the job.
After several attempts which led to poor work delivery i requested for a refund. The initial payment was made in Oct 2, 2012 and refund was requested for few days after. Despite several emails, the refund has not been made neither did i receive a single phone call received. A mail was sent to me in December 7 that the refund has been made whereas in the log shown below. I had thought may because wrong country was stated as USA instead of Nigeria and i informed them but despite the above i didn't hear a word from them. I would like to make an official report and possible sue them for wasting my time and frustrating me.
See extract mail below
Dec 7 (9 days ago)
We have now made your refund today for you.
We apologise for the delay. We have had few staff unwell and wish to reassure you the refund has been processed.
The refund has been fully processed from our end. It will take about 5 working days to reach your card that you used to make payment with.
If you have filed a chargeback with your credit/debit card company, please can you remove this to allow the refund to go through.
We apologise once more for the inconvenience.
We wish your business every success.
Date: 11/28/2012 - 05:05:45 AM
Terminal ID: HANDPERFE001
Card Number: 539983******6948
Transaction ID: GETREPHZLMIOYuytU9
Action Code: 906 - DECLINED
Response: TERMINAL ID NOT ACTIVE
Name: Olatunbosun Ajayi
Postal Code: 100232
Email Address: email@example.com
Order Number: 20120930161004tPJ5
Ticket Number: 20120930161004tPJ5
User Data 1:
User Data 2:
User Data 3:
PLS NOTE THE PAYMENT WAS NEVER RECEIVED UP TILL THIS DAY
This report was posted on Ripoff Report on 12/16/2012 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Logo-design-Guarantee/internet/Logo-design-Guarantee-wwwlogodesignguaranteecouk-REFUSAL-TO-ISSUE-A-REFUND-FOR-A-FAILED-982927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.