- Report: #1123076
Report - Rebuttal - Arbitrate
Complaint Review: LogoBids, Inc
LogoBids, Inc27475 Ynez Rd #706 Temecula, California USA
LogoBids, Inc Did not provide 100% Money Back Guarantee. No e-mail response or return phone calls. Temecula California
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I signed up on logobids.com to get a business web site logo created on the bid system from various graphic artists. I had used this service in the past and it worked fine but apparently it has gone downhill fast due to its bad reputation with paying artists who actually have the winning logo. Before posting your logo request you basically give a budget on how much you're wanting to pay the winning artist, plus the site takes a commission for being the "broker. The total ended up being $232.90.
My logo request however, did not yield good results. There were only 10 entries and the quality of work was very poor and less than what I could have done on my own. Shortly after I paid, I was contacted privately by one of the members who are apparently boycotting the site (only to know this after paying):
badfairy You — 9 days agoI would try and get my money back if you can. [continued below]....
Per their logobids.com web site FAQs they offer a 100% Money Back Guarantee:
We offer a 100% Money Back Guarantee within 30 days of payment. If your contest does not receive a minimum of 25 designs AND you are not happy with any of the designs, you may request a full refund.
We are successful because our clients are happy with our designers’ ability to always deliver. We do everything to make sure you are happy with the process and designs. Not sure who which design to pick? Need help with your brief or communicating with the designers? We are here to guide you through the entire process.
If you decide to process a refund request, you will not be entitled to use any of the designs submitted to your related contest.
I've sent multiple e-mails requesting a refund on their web site contact us page and also left multiple voicemails to the only number they have posted on thier site 185543825646 (855-GET-A-LOGO) and still received no response after many days. Do not trust this company..apparently none of their hard working designers do now either!!
This report was posted on Ripoff Report on 02/12/2014 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/LogoBids-Inc/Temecula-California-92591/LogoBids-Inc-Did-not-provide-100-Money-Back-Guarantee-No-e-mail-response-or-return-ph-1123076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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