• Report: #772414

Complaint Review: Lone Mountain Truck Leasing

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  • Submitted: Fri, September 02, 2011
  • Updated: Thu, September 15, 2011

  • Reported By: Frankie — Lawndale North Carolina United States of America
Lone Mountain Truck Leasing
57575 190 th ST Pacific Junction, Iowa United States of America

Lone Mountain Truck Leasing TOTAL RIP OFFS Pacific Junction, Iowa

*UPDATE EX-employee responds: BAD COMPANY TO DEAL WITH CON ARTISIT

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I purchased a 2007 Volvo 780 from this dealership on April 18, 2011.  1st week truck was on the road, air bag collapsed, front of the motor was leaking oil.  Truck was taken into Volvo in Charlotte NC.  I paid to have air bag replaced.  Volvo of Charlotte stated oil leak should  be coverered by warranty purchased with truck through Lone Mountain Truck Sales.  After all was said and done warranty company stated oil leak within the aluminum housing on the front of the motor was pre-exisitng so they wouldn't pay to repair.  Cost of repairs would have been $3800.00.  T/C to my account rep Deadra with Lone Mountain Truck Sales could only state that if I wasn't happy with the truck they would be more than happy to come get it.  One and a half months later air conditioning died.  Alternator went out.  Now on August 5, 2011 the transmission is completely gone, will not shift gears or anything.  I know they say you have to have a Dyno inspection, but a DYNO only shows motor interior motor components no leaks.  Nothing shows with the transmission in a DYNO inspection.  I have been an owner/operator for over 21 years and this is the worst experience I have ever encountered with a truck.  I had to go through my bank to stop payment.  Finally received t/c from Deadra (Account Manager) and told her to come get the truck.  Do not buy a truck from this company they will take your down payment and then they don't care.  They only send someone to yet the truck to turn around and put it on someone else.  PS Also when I left the dealer 300 miles down the road passenger side fairing flew off the side of the truck.  The guy with their maintenace department one and a half months later made the issue right on the fairing only.  This place is a total and complete rip off.  Now I am out of business because of all of my money went into there JUNK TRUCKS!!!    ****BEWARE*****

This report was posted on Ripoff Report on 09/02/2011 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lone-Mountain-Truck-Leasing/Pacific-Junction-Iowa-51561/Lone-Mountain-Truck-Leasing-TOTAL-RIP-OFFS-Pacific-Junction-Iowa-772414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

BAD COMPANY TO DEAL WITH CON ARTISIT

AUTHOR: maverick - (United States of America)

YOU ARE SPEAKING ABOUT DRENDA THIS WOMAN IS A B______H OF THE YEAR. SHE IS A MAN HATER SHE TALKS TOO AND TREATS YOU LIKE DIRT. THERE IS NO SENSE EVER TRYING TO TALK TO HER SHE MUSTBE JOE HOOVESTOL GIRLFRIEND OR WIFE OR WHATEVER BECAUSE IF ANY EMPLOYEE SPOKE TO ANY CUSTOMER THE WAY SHE SPEAKS TO CUSTOMERS THEY WOULD HAVE LOST THERE JOB.

THIS COMPANY IS PURELY A RIPP OFF COMPANY.
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