- Report: #882417
Report - Rebuttal - Arbitrate
Complaint Review: Lone Star Security
Lone Star Security321 N. Maclay Avenue, Suite #D San Fernanco, California United States of America
Lone Star Security Lone Star Alarm and Video Double charged me for same problem, fraudulently charged for alarm response, broke contract and refused to return my prepaid amount, turned me over for collection. San Fernanco, California
*Consumer Comment: Sorry to hear that Judy! I feel your pain
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My husband and I are senior citizens and he is a cancer patient and we had been burglarized a couple of years before contracting with Lone Star, so the continual malfunctioning was very frightening and concerned me very much.
I was offered a trial period for their offered armed patrol but I felt it was not worth the additional money. I only wanted the alarm system to work properly or a new system and Lone Stars owner, Bruce Boyer, failed to respond to my many requests for help.
After not hearing from him for over a year, I have just received a letter from a collection agency, (Allied Collection Services in Van Nuys, CA 91406) for $673.40 plus interest of $24.35 totaling $697.75.
I plan to take Mr. Boyer to Small Claims court as soon as I am able, however, due to my schedule of taking my husband to cancer treatments daily except for Sunday, this will have to wait.
Meanwhile, I dispute any blot on my credit record due to this unwarranted harassment by Mr. Boyer of Lone Star Security. Please advise if there is anything further I need to do to protect my credit record.
This report was posted on Ripoff Report on 05/14/2012 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lone-Star-Security/San-Fernanco-California-91340/Lone-Star-Security-Lone-Star-Alarm-and-Video-Double-charged-me-for-same-problem-fraudulen-882417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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