- Report: #683893
Report - Rebuttal - Arbitrate
Complaint Review: Lone Star Softub
Lone Star Softub8030 Leghorn, Ste C Houston, Texas United States of America
Lone Star Softub Nicco LLC Hot Tubs that will TRIPLE your electric bill Houston, Texas
*Author of original report: Update
*REBUTTAL Owner of company: Corporate response
*Consumer Comment: Something wrong
*Consumer Comment: My Experience
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Lone Star Softub -- Just Say NO !
The Softub website quotes you can enjoy your hot tub daily for less than $10 a month...
My bill DOUBLED from $140's to $280's....in the first month.
Lone Star showed no concern or interest....even though clearly this is not the anticipated $10 / mos I was led to believe would happen.
It continued to rise the 2nd month, exceeding $500 in the third...
That's when I unplugged it.
The dealer rep has REFUSED to even take a look at it to see if something's wrong with it. I had an electrician come out and inspect the outlet and wiring -- and confirmed there are no problems there.
I even contacted the Softub manufacturer, who advised me -- that even though they've received a number of complaints re: Lone Star Softub, I still have to deal with them.
So....I'm stuck completing payment on a tub I can't afford to run....and couldn't, in good conscience....even give to a friend, let alone sell it.
My advise is: look elsewhere for a hot tub.
As soon as I can get this paid for, and get rid of it....I will too!
This report was posted on Ripoff Report on 01/18/2011 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lone-Star-Softub/Houston-Texas-77090/Lone-Star-Softub-Nicco-LLC-Hot-Tubs-that-will-TRIPLE-your-electric-bill-Houston-Texas-683893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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