- Report: #65872
Report - Rebuttal - Arbitrate
Complaint Review: Long Beach Acceptance Corp
Long Beach Acceptance Corp500 N College Blvd. Orange, California U.S.A.
Long Beach Acceptance Corp BAD customer service Orange California
*UPDATE Employee: Your Deferment Request Will be Granted
*Consumer Suggestion: Demand the deferment
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So, I have made all my 12 payments and then expected to be granted a "deferment" as they call it on my 13th month and proceeded to pay other bills and try to catch up on things. I'm sure many people can relate. Well, Long Beach has been giving me the "runaround" now and said that these "deferments" are coupons provided by their investors.
Every other finance company I've been with (by the way, I have another car financed through Ford Motor and I've have been granted 2 extensions in 8 months with them) grants extensions for situations like this. Bottom line, I am a good paying customer and have made all my payments on time, I get into a situation (which is out of my control) and this is the thanks I get. Now I am behind and I have "reminder" calls from them daily. If anyone can avoid it...do not take a loan through Long Beach Acceptance because they do not believe in customer service.
This report was posted on Ripoff Report on 08/18/2003 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Long-Beach-Acceptance-Corp/Orange-California-92868/Long-Beach-Acceptance-Corp-BAD-customer-service-Orange-California-65872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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