I did not receive the house I agreed to. Plans were redrawn with a different factory and design changes were made without consulting me. Lower quality materials were used than I agreed to. I have been very disappointed with the quality of work, the time this project has taken and the unprofessional behavior of the proprietor. It took 4 months to finalize the design, 5 months for permit approval (partially their responsibility due to errors in submissions and slow turnaround for corrections), and now 4 months after permit approval I have what I would describe as half of a house. At this point I hope to move home 15 months after beginning the design process with this contractor. I have two mortgages on this house post Irene and Sandy and nowhere to live.
I did not receive a payment schedule. 7 months after signing the contract I was given 2 business days notice that over $100k would be required to complete delivery and set of the house or I would face thousands in fees to reschedule delivery. Contractor was aware of my dependency on insurance funds in escrow and did not give me reasonable notice to seek alternate funding.
Months after signing the contract the contractor claimed certain items would now be additional charges.
$832.50 for a 3 month rental of a 6 foot construction fence, which is required by the town building code for new construction. The fence would also likely be required for more than 3 months.
$6000 for additional truck to deliver modular units even though I did not change the design of the house since the contract was signed.
$5298 for increase in foundation height and reinforced crawlspace slab. Foundation height was discussed in detail prior to contract and did not change. Slab reinforcement was an addition, but invoice did not itemize these charges. Slab was invoiced but never poured. Contractor did not inform me of the additional cost until after the foundation was already poured, at which point they requested I sign a backdated work authorization for that amount.