• Report: #1051096

Complaint Review: Loopnet

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  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013

  • Reported By: Vlad — Brooklyn New York
Loopnet
Internet USA

Loopnet I ordered their service for just 1 month with no intention to extend the service for any other period of time. Nothing expressly stated that I will have to cancel it, otherwise they will automatically renew it. Probably somewhere in fine prints, but the order page provided clear impression that I am ordering their service just for 1 month. 2 days after they have charged me for the second month I have contacted them regarding the issue. They replied that they will not return my money because I did not cancel it on time. Result: I paid until June 6, have service suspended May 12! Internet

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 I ordered their service for just 1 month with no intention to extend the service for any other period of time. Nothing expressly stated that I will have to cancel it, otherwise they will automatically renew it. Probably somewhere in fine prints, but the order page provided clear impression that I am ordering their service just for 1 month. 2 days after they have charged me for the second month I have contacted them regarding the issue. They replied that they will not return my money because I did not cancel it on time. Result: I paid until June 6, have service suspended May 12!

So, currently they charge me for the service they do not provide.


This report was posted on Ripoff Report on 05/15/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Loopnet/internet/Loopnet-I-ordered-their-service-for-just-1-month-with-no-intention-to-extend-the-service-1051096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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