• Report: #848307

Complaint Review: Loving the Classics

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  • Submitted: Sat, March 03, 2012
  • Updated: Sun, October 21, 2012

  • Reported By: Chris — Haddon Heights New Jersey United States of America
Loving the Classics
Internet United States of America

Loving the Classics Never delivered DVD,never responded to email Internet

*Consumer Suggestion: Pre-Invoicing

*Author of original report: I received my movie

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I ordered a DVD from Loving the Classics on 2-22-12 and paid with Credit Card. Their web site claims delivery in 7 days. After 7 days I emailed several times and to date I have received no response. I called my credit card company who told me they payment was already added to my card,but gave me Loving the Classics phone number. I called several imes,but it always rings busy,as in off the hook most likely. Don't ever buy from this company as they lie and have zero respect for their customers. In another 7 days I will fill out the dispute with my credit card company. Thank God I only ordered one movie from these criminals.

This report was posted on Ripoff Report on 03/03/2012 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Loving-the-Classics/internet/Loving-the-Classics-Never-delivered-DVDnever-responded-to-email-Internet-848307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Pre-Invoicing

AUTHOR: commonsenseman - (USA)

Heres a suggestion : A) Have customer contact or email LTC with desired titles. B) Now,  LTC will prepare the order. C) Now when the order is completed, LTC will send an invoice to the customer, telling them that their order is completed. D) The invoice will include all titles requested ,cost of each title ,and shipping charges. E)When the customer receives the invoice from LTC, the customer will pay the requested amount in the invoice.  F) Then , after LTC receives payment for the movies that were pre-prepared, the order can be shipped immediately after LTC receives the payment.     If ordering a lot of movies the customer will simply have to wait until LTC completes the order and forwards an invoice for the balance due., commonsenseman
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#2 Author of original report

I received my movie

AUTHOR: Chris B - (United States of America)

I received my DVD on 3-7-12. Not in the time frame they advertise,but it did get here and is in good working order. If the company had simply responed to emails and let me know the situation I wouldn't have been upset. Bottom line is movie was delivered and works well. I can't call them a ripoff based on delivery of goods.
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