• Report: #1162065

Complaint Review: Loyalty Reward Department Comcast Xfinity scam

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  • Submitted: Tue, July 15, 2014
  • Updated: Tue, July 15, 2014

  • Reported By: Michelle boal — Waterford Michigan
Loyalty Reward Department Comcast Xfinity scam
Nationwide USA
  • Phone: 8007179396
  • Web:
  • Category: Cable TV

Loyalty Reward Department Comcast Xfinity scam David Clarke Employee ID LHM d.clarke@comcast.net Scammed me out of $300 for a comcast promotion Nationwide

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 I recently moved and contacted Comcast for new service, I recevied a follow-up call from what I thought was a comcast rep who was confirming my new service and offered me a promotional rate of $99.99 per month of 2 years if I pay $300.00 up front.  They instructed me to go to any walgreens, CVS or Kmart and purchase a green dot Moneypak card and call the billing department with my information.   I went to Walgreens in waterford and purchased the card.  Please see below the email conformation I received.  They also told me if I pay an additonal $200.00 I would receive a new kindle Fire on Saturday when my services are installed.

Dear Customer,

Good Day!

This email refers to the promotion on your current/new services with Comcast Xfinity, this promotion offers you free upgrades in your existing (new services)services of Comcast.

With this up gradation you will be having i.e.

i) Up to 50Mbps download and 19.3Mbps uploads speed. This package gives you liberty to enjoy unlimited uploading and downloading with no fair usage policy applicable.

ii) The upgraded cable package will be Digital HD Premier Package with 160 HD digital channels with 40 premium movies and 25 sports packages. 

iii) The upgraded Comcast voice package will give you unlimited Nationwide and North American talk and text.

A quick review of the available programming is mentioned below:

FAMILY CHANNEL:
ABC Family, Bloomberg TV, A&E, Cartoon network, Disney, Bravo, E!  etc.
MOVIE CHANNEL:
Action Max, AMC, HBO, CINEMAX, STARZ, SHOWTIME, HALLMARK, ENCORE etc.
SPORT CHANNEL:
Big Ten Network, CBS College Sports, ESPN, Fox Soccer Channel, NFL, NHL, NBA etc
NEWS CHANNEL:
ABC News, Weather, BBC, C SPAN, CNBC, FOX NEWS etc.

Payment Procedure:

This promotion is applicable once you prepay your account for $300 (good for 03 months).

As this promotion is brought to you with the Co-operation of Green Dot Inc.

So you have to pay Comcast for the promotion with Money Pak billing card by following 3 simple steps:

i) Go to any of your favorite leading chain store’s checkout counter e.g. CVS Pharmacy, Kroger, Walgreens’ 7/11, Kmart, Circle K, Rite Aid, RadioShack etc, and get Green Dot Money Pak Scratch-able prepaid card (This is a hard paper twofold card  without any plastic wrapping in the color green)
ii) Carry enough cash. You can’t use your debit or credit card to buy this Card. ($4.95 Service fee applicable on top of your billing)
iii) Call back the Billing department of Comcast Xfinity at 1-888-997-2853 and pay your bill using that card.

This is a contract free offer for 24 months, with a fix monthly bill of $99.99 after the first three months of Subscription.

Bonus offer: If you are able to clear your billings within 24 hours,  you will automatically will be qualified to earn 100 Loyalty Reward points as good as cash from Comcast Xfinity that can be redeemed by you any time to get one month of extra services.

Please feel free to contact for further queries from 8am till 6:30pm PST (Operational timings) at 1-888-997-2853.

Regards,
David Clarke
Employee ID LHM
Loyalty Rewards Department
Comcast Xfinity

*  30 Days money back guarantee. No cancellation or recurring fee applied.

This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service changes, upgrades or new benefits. Services and features are subject to Comcast's standard terms and conditions of service and are subject to change. Copyright 2013 Comcast. All other trademarks are properties of their respective owners. Comcast respects your privacy.


This report was posted on Ripoff Report on 07/15/2014 05:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Loyalty-Reward-Department-Comcast-Xfinity-scam/nationwide/Loyalty-Reward-Department-Comcast-Xfinity-scam-David-Clarke-Employee-ID-LHM-dclarkecomc-1162065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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