• Report: #1154969

Complaint Review: Lube It

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  • Submitted: Sun, June 15, 2014
  • Updated: Sun, June 15, 2014

  • Reported By: George Marsh — Romney West Virginia
Lube It
2925 Gallows Rd Falls Church, Virginia USA

Lube It alias Lube-It Ripp Off Scam Unfair Pricing Service Not Preformmed Falls Church Virginia

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I went to Lube it this Saturday I came in for a simple oil change  Henry was very rude and said  you need steering fluid and brake fluid top off come back in 20 minutes. I came back in an hour only to be told that I owed 273 dollars they had flushed brake fluid and fuel injection system  cleaning. When I had tried to ask Henry who was rude from start to finish he just said let me finish and dismissed me. I have both receipts unsigned by me as well as called manager at both Falls Church and Alexandria locations. The manager was not in and Henry played phone hold game when I asked to speak to manager. [continued below]....

..... I called my credit card to notify them of this scam. If I had known that the service would change from what I was offered I would have given him my coupons off the net I downloaded. The invoice said that my tires were filled I have pictures that show that the pressure should be 35 and had not been changed from the 39 and 40 I inflated them with the day prior. They also did not vacuum or clean windows or Armour all the dash as proven by photos taken. I feel ripped off and was treated so rudle. As I said I have both invoices unsigned and feel scammed by Henry. I contacted credit card and other than calling the police had no other choice. I am a disabled older women with a service animal. If they took advantage of me and were so rude who won't they take advantage of?  I see others online have also felt they have been scaamed as well and not the first person. I dont believe they did any of the work as everything on my car indicators and photos show otherwise. UPSET RIPPED OFF


This report was posted on Ripoff Report on 06/15/2014 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lube-It/-Falls-Church-Virginia-22305/Lube-It-alias-Lube-It-Ripp-Off-Scam-Unfair-Pricing-Service-Not-Preformmed-Falls-Church-1154969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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