• Report: #343463

Complaint Review: Lucid - Gothic.co.uk - Gothic . Co . Uk

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  • Submitted: Tue, June 24, 2008
  • Updated: Fri, July 11, 2008

  • Reported By:London Other
Lucid - Gothic.co.uk - Gothic . Co . Uk
4 - 5 Gibbs Road, Southampton SO14 7FP Southampton, United Kingdom

Lucid - Gothic.co.uk - Gothic . Co . Uk Nobody home? Never any reply. Southampton Internet

*Consumer Comment: re .problems with said company ....

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I ordered a pair of shoes from this company. They took a few weeks to arrive. They were the wrong size. All queries as to returns, refunds etc remain unanswered. Their phone number doesn't even have a human automatic response system, just a computerised voice. Initially this gave you 2 options (none of which took you to a person on the other end of the phone). Now there are no options whatsoever and the website is dead. It's not looking good.

Msbee
London
United Kingdom


This report was posted on Ripoff Report on 06/24/2008 02:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lucid-Gothiccouk-Gothic-Co-Uk/Southampton-SE21-8LU/Lucid-Gothiccouk-Gothic-Co-Uk-Nobody-home-Never-any-reply-Southampton-Internet-343463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

re .problems with said company ....

AUTHOR: Chermairi - (United Kingdom)

Having used this compant for nearly 2 years , i must say i never had any problems with recieving goods , everything arrived within 30 days .. Untill march this year , 1 item missing /no refund . tried phoning many times ,did manage to get through but was never able to speak to someone from despatch , although the people i did speak to were helpful , it did take untill june this year for full order to be sent .. I think the problem lies with incompitent despatch clerks , who either can,t read or take instructions , i have complained to Lucid/Gothic as i always found them a good co to deal with in the past . My advice to anyone waiting or having problems with order is to keep phoning and also email them .
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