- Report: #451641
Report - Rebuttal - Arbitrate
Complaint Review: Lufthansa
LufthansaBox 425, East Meadow New York, New York U.S.A.
Lufthansa REFUSES TO GIVE ME BACK MY MONEY ON CANCELLED TICKET New York New York
*Consumer Comment: Airline Fees
*Consumer Comment: No Reason Except Greed
*Consumer Comment: Non refundable flights
*Consumer Comment: B.S.
*Consumer Suggestion: What Part of Non-Refundable Don't You Understand?
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Lufthansa does not seem to care about customers but just profit, regardless of the damage to a person's life.
How can it be legal to take someone's money and just say it's their "policy"?!?
I never received a product, so I am completely blown away by this cruelty. Just because something is considered 'policy' does not mean it is correct, or more specifically, justified. It used to be 'policy' of many public places, in fact a previous 'law' that black people had to use separate restrooms, etc...that does NOT MAKE IT 'RIGHT'.I do not understand. I could never treat someone like that.
I even begged for 30 minutes and was crying.
I will never fly Lufthansa, ever, in my life. NEVER AGAIN.
This report was posted on Ripoff Report on 05/13/2009 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lufthansa/New-York-New-York-11554/Lufthansa-REFUSES-TO-GIVE-ME-BACK-MY-MONEY-ON-CANCELLED-TICKET-New-York-New-York-451641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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