- Report: #1066860
Report - Rebuttal - Arbitrate
Complaint Review: Lulu.com
Lulu.com860 Aviation Parkway, Suite 300 Morrisville, NC Raleigh, North Carolina USA
Lulu.com Took Advantage of Me, Didn't Pay Royalties Raleigh North Carolina
*Author of original report: Still Waiting For Justice
*UPDATE Employee: Response to Royalties Report
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In 2009, I self-published a book of poetry through Lulu.com, having agreed to terms & conditions and a royalty rate. After setting the price at $11.95, and paying extra for it to be sold on Amazon.com, I was very embarrassed when on the first day of sale it was steeply discounted to $8.95 and less. And also on the first day, other sellers in the "used & new" section on the Amazon.com page had a copy they were selling for $500.
After emailing Lulu.com about this, they said that was their prerogative to set the price at whatever they felt like.
Nonetheless, I sold 72 copies of the book, and Lulu.com has not paid me one cent in royalties. After trying to contact them multiple times, I was ignored or received short dismissive statements. I removed my book from publication, and now I'm filing a Ripoff Report on them.
If you are an author considering putting an important book out, please avoid Lulu.com at all costs. I do not want anyone else to be a victim of this demoralizing scenario perpetrated by the lowlife predators at Lulu.com
This report was posted on Ripoff Report on 07/13/2013 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lulucom/Raleigh-North-Carolina/Lulucom-Took-Advantage-of-Me-Didnt-Pay-Royalties-Raleigh-North-Carolina-1066860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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