- Report: #1139558
Report - Rebuttal - Arbitrate
Complaint Review: Lumanelle
Lumanelle Luma Repair Luma Repair don't press 1 to cancel Internet
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Took my money out of my account after I cancelled the free trial within an hour of ordering the free trial. I was told that since I pressed 1 on the automated system to cancel like it said to do, I could not get my money back. I was also told that I should have waited for an operator and then I would not have been charged the money. The automated system says press 1 to cancel or wait for an operator. I wanted to cancel so I pressed 1. I ask if I send the product back, could I get my money back and was informed no because I pressed 1 on the automated system to cancel.
This report was posted on Ripoff Report on 04/17/2014 06:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lumanelle/internet/Lumanelle-Luma-Repair-Luma-Repair-dont-press-1-to-cancel-Internet-1139558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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