- Report: #1113688
Report - Rebuttal - Arbitrate
Complaint Review: Luminant skin
Luminant skin This company advertised free skin care product. I only needed to pay the $4.99 shipping charge. I later received a charge on my bill for $93.95. Upon calling them, they said I had to cancel my membership within 14 days. This verbiage was not included when I ordered the free product. I am very meticulous when it comes to things of this nature. They do not state it being a membership. Do not fall for this scam Nashville Tennessee
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This company offers a free beauty product with the customer only being responsible for the $4.99 shipping and handling fee. I did that, but later received a credit card charge of $93.95. Customer service stated it was a membership that had to be cancelled within the 14 day trial. There was nothing stating this on the form I filled out. They also auto-ship more product and charge you again. Do not order from Luminant Skin. It is a scam.
This report was posted on Ripoff Report on 01/07/2014 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Luminant-skin/Nashville-Tennessee/Luminant-skin-This-company-advertised-free-skin-care-product-I-only-needed-to-pay-the-4-1113688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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