- Report: #1072344
Report - Rebuttal - Arbitrate
Complaint Review: Luminess Air
Luminess AirInternet, Select State/Province USA
Luminess Air Deceptive ad on price until u pay & additional 4 payments @59 are brought 2 your attention. Internet Nationwide
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Luminess Air advertises on television regarding an airbrush makeup machine. They state that it's regularly $29.95 but are offering it for $19.95 for the makeup kit. As you fill out an order form, along with your billing information, there is information about charging for 4 payments of $59.00 for a refundable security deposit. During the advertisement they state that you will receive the makeup kit for $19.95. Plus during the half hour they are on television there's no mention of additional expenses throughout their Program.
They are intentionally misleadingpeople about the cost. It's mentioned when you input your credit card information. After you finish and ready to check out, there's a paragraph that tells you about how you will be charged $59.00 as a security deposit which is refundable if you cancel your order. This is where you're told about the four payments of $59.00. Because of their way of intentionally saying it's only $19.95, it makes one believe there's no other costs. In other words the final cost would have been $260.91 and not the advertised price of $19.95.
This report was posted on Ripoff Report on 08/02/2013 04:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luminess-Air/Internet-Select-StateProvince/Luminess-Air-Deceptive-ad-on-price-until-u-pay-additional-4-payments-59-are-brought-2-1072344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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