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  • Report: #1074172

Complaint Review: Luminess Air

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  • Submitted: Thu, August 08, 2013
  • Updated: Thu, August 08, 2013

  • Reported By: Jeff — flower mound Texas
Luminess Air
, Select State/Province USA

Luminess Air Been Charged Over $615 So Far For A Product That Was Advertised At $138, No End In Sight Stafford Texas

*Consumer Suggestion: Just cancel your Credit Card

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 My wife ordered "30 Day Free Trial" from Luminess Air in March 2013.  Understood cost to be $138. Three days later we were charged additional $64.94 before she had even received product.  Called to cancel immediately realizing fraud and was told we would get email containing return authorization number.  Never received email.  Called back few weeks later and was told "too late".  In addition, NONE OF THE $138 CHARGE GOES TOWARDS PURCHASE!  The initial $138 is paying for the 30 day free trial!

Product was delivered by mail so we could not decline delivery but we did return to sender without even opening.  We have been charged $102 everymonth from this p.o.s. company and we have now paid over $615 for a product we do not even have.  Yes, $615!  EXTREMELY DECEPTIVE COMPANY. 

Anybody working for Luminess should be ashamed.  You know you are ripping people off and there is really no excuse.  Again, $615 for product advertised as $138!  We are charging back what we can through our bank and we will see what happens.  Company should be shut down and owner and management should be put in jail.


This report was posted on Ripoff Report on 08/08/2013 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luminess-Air/Select-StateProvince/Luminess-Air-Been-Charged-Over-615-So-Far-For-A-Product-That-Was-Advertised-At-138-No-1074172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Just cancel your Credit Card

AUTHOR: Cking212 - ()

I don't understand why you didn't immediately call your credit card company to cancel your card and refuse to pay the charged amounts.  You can tell your credit card company that you refuse to pay the charge and then cancel your card so they can no longer charge anything to your card.  End of problem! 

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