- Report: #422931
Report - Rebuttal - Arbitrate
Complaint Review: Luminous Brites
Luminous Brites1210 S. Brand Blvd. Glendale, California U.S.A.
Luminous Brites cannot get a refund, or get them to stop sending product and refunding my money. Glendale California
A month later I got another envelope, and was charged $89.00 automatically from my checking account. I could not find an e-mail address or a phone number to return the items. I have since received 2 more packages, being charged $89.00 each time, and these have had phone numbers and a web address. I have contacted BOTH. The web address, where it says "contact us" returns you to the home page, to sign up for the "Free-trial" for $4.99. The phone number gets a real person, who says the account has been in effect for 3 months and you probably won's get a refund, but to contact "support@LuminousBrites.com" to stop the mailing and future charges.
Well, that doesn't work at all.
So, how do I get my money back and get them to stop mailing this "crap" to me and charging me $89.00 each month, which I CANNOT afford?
And to any one else out there, DO NOT SIGN UP FOR LUMINOUS BRITES!!!!
This report was posted on Ripoff Report on 02/11/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Luminous-Brites/Glendale-California-91204/Luminous-Brites-cannot-get-a-refund-or-get-them-to-stop-sending-product-and-refunding-my-422931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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