• Report: #422931

Complaint Review: Luminous Brites

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, February 11, 2009
  • Updated: Wed, February 11, 2009

  • Reported By: Cathi b — Irvine California U.S.A.
Luminous Brites
1210 S. Brand Blvd. Glendale, California U.S.A.

Luminous Brites cannot get a refund, or get them to stop sending product and refunding my money. Glendale California

What's this?
What's this?
What's this?
0Author 0Consumer 0Employee/Owner

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management
at its best!

I signed up for the $4.99 free-trial of their whitening product. Instead of the nice packege pictured, everything came loose in a manila envelope (okay, the envelope was lined with bubble-wrap).

A month later I got another envelope, and was charged $89.00 automatically from my checking account. I could not find an e-mail address or a phone number to return the items. I have since received 2 more packages, being charged $89.00 each time, and these have had phone numbers and a web address. I have contacted BOTH. The web address, where it says "contact us" returns you to the home page, to sign up for the "Free-trial" for $4.99. The phone number gets a real person, who says the account has been in effect for 3 months and you probably won's get a refund, but to contact "support@LuminousBrites.com" to stop the mailing and future charges.

Well, that doesn't work at all.

So, how do I get my money back and get them to stop mailing this "crap" to me and charging me $89.00 each month, which I CANNOT afford?

Thanks.
And to any one else out there, DO NOT SIGN UP FOR LUMINOUS BRITES!!!!

Cathi B
Irvine, California
U.S.A.

This report was posted on Ripoff Report on 02/11/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Luminous-Brites/Glendale-California-91204/Luminous-Brites-cannot-get-a-refund-or-get-them-to-stop-sending-product-and-refunding-my-422931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Luminous Brites

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.