• Report: #397738

Complaint Review: Luminous Brites

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  • Submitted: Thu, December 04, 2008
  • Updated: Tue, December 30, 2008

  • Reported By:St. Louis Missouri
Luminous Brites
3600 Ocean View #2 Glendale, California U.S.A.

Luminous Brites falsely advertises a free 14 day trial product that really isn't free. Glendale California

*UPDATE Employee: Luminous Brights Billing

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I ordered Luminous Brites thinking #1 that is was truly a free trial offer that would only cost $5 for shipping and #2 because in using the Crest name I felt it was a legitimate offer. Boy was I wrong. I now have been sent a second shipment which has charged my account $88.00 and when I called to return it and get a refund I was told that I could not. The man on the phone was very rude and abrupt and told me that I would have to email them for any refunds and returns, I did this and received an email that basically says that I am stuck with the product and the $88.00 charge.

Elizabeth
St. Louis, Missouri
U.S.A.

This report was posted on Ripoff Report on 12/04/2008 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luminous-Brites/Glendale-California-91208/Luminous-Brites-falsely-advertises-a-free-14-day-trial-product-that-really-isnt-free-Gle-397738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Luminous Brights Billing

AUTHOR: Genix_billing - (U.S.A.)

Email me your information at genix.billing@gmail.com and I will look over your account and help you sort out any issues. We appologize for any misunderstandings or any inconveniences.
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