ED Magedson – Founder
Luminous Film and Video WurksP.O Box 289, Hampton Bays, New York United States of America
I ordered movies 3 weeks ago. Since then, I have sent 3 e-mails and left 1 voicemail message asking about the status of my order. All of my communication attempts have been ignored. So-called "tracking" information on the website says my order is "waiting to ship." Terrible, terrible service so far.
This report was posted on Ripoff Report on 01/27/2011 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Luminous-Film-and-Video-Wurks/Hampton-Bays-New-York-11946/Luminous-Film-and-Video-Wurks-Fred-Frey-Ignores-Customer-Inquiries-Hampton-Bays-New-York-687780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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