- Report: #419255
Report - Rebuttal - Arbitrate
Complaint Review: LuminousBrites
LuminousBrites1210 S. Brand Blvd. Glendale, CA 91204 Glendale, California U.S.A.
LuminousBrites Luminous Brites: not a "get what you see" company Glendale California
Sure enough, I received more unwanted products, in fact two shipments now, and charge $88.97 without my consent twice. I have gotten the run around on the phone and email including not getting responses to my last two emails. The first and only email they responded to was 'sassy' and rude and didn't address my question about getting the information I needed for a return/refund at all. The man I spoke to during my second phone call was also rude and even agreed with me that the company "can choose to ignore my emails if they want to" if that is the only way to get the information needed for a refund as I have been told.
I will be telling all of my friends and family via email and my facebook account to beware of this company. I will also be contacting the Better Business Bureau, Federal Trade Commission, Internet Crime Center and Glendale Chamber of Commerce about Luminous Brites. I hope you will do the same if you are in my shoes.
Junction City, Kansas
This report was posted on Ripoff Report on 02/02/2009 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/LuminousBrites/Glendale-California-91204/LuminousBrites-Luminous-Brites-not-a-get-what-you-see-company-Glendale-California-419255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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