- Report: #720919
Report - Rebuttal - Arbitrate
Complaint Review: Luna Car Center
Luna Car Center4415 San Pedro Ave San Antonio, Texas United States of America
Luna Car Center Buyers Beware San Antonio, Texas
*Consumer Comment: I Agree With Jim
*Consumer Comment: Sounds like this place
*Consumer Comment: You've Got To Be Kidding!
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them by Luna Car Center and we no longer make any payments to Luna.
First I called Car Financial and asked who we make our payments to and when the next payment was due. They stated that we no longer pay Luna and our payment was $350.00 to be payed on the first of the following month. I tried calling Luna numerous times that same day with no answer.
Originally the following $500.00 pickup payment was to be due on the 8th of April 2011. Kathrine from Luna Car Center Called me when the payment was already 13 days past due and said we had to pay them or bring the vehicle back to them. [continued below]....
vehicle that is not with us. We were not informed by Luna that if the loan was transferred to Car Financial we would still be paying them for the last pickup payment. Kathrine who is the finance supervisor was very rude over the phone, decided to call me 13 days after the payment was due and tell me to either pay or return the van. If this was not done, than we would incur an additional repo fee of $350.00. We returned the car immediately. Now we are out of a vehicle. I have spoken with
Kathrine numerous times since we returned the vehicle stating that we will have the cash on the 30th of April. She said that they will hang on to the vehicle until then. This vehicle is being used for work purposes. I am not able to do my job without it. If she would have called us when the payment was 1 or 2 days past due, we would not be in this situation.
This report was posted on Ripoff Report on 04/22/2011 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Luna-Car-Center/San-Antonio-Texas-78212/Luna-Car-Center-Buyers-Beware-San-Antonio-Texas-720919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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