- Report: #932353
Report - Rebuttal - Arbitrate
Complaint Review: Luna Flooring
Luna Flooring10 N Davis Drive Bellwood, Illinois United States of America
Luna Flooring LUNA Blatant disregard for consumers Bellwood, Illinois
*Author of original report: Stay Away from LUNA
*UPDATE Employee: Luna apology
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When paramedics arrived, the installer refused medical treatment. My family cancelled the flooring install but spoke with Kate Zilke who said the carpet install could still proceed because Luna valued our business. My family cleaned up the blood and glass and waited for the carpet install. The installers for the carpeting arrived 3 hours late and did not have any information regarding the updated amount quoted by Kate Zilke. [continued below]....
My advice to any first timers is to not use Luna. Their slogan of "We work for you" is the exact opposite.
This report was posted on Ripoff Report on 08/25/2012 12:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luna-Flooring/Bellwood-Illinois-60104/Luna-Flooring-LUNA-Blatant-disregard-for-consumers-Bellwood-Illinois-932353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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