- Report: #980761
Report - Rebuttal - Arbitrate
Complaint Review: Lustine Dodge of Woodbridge Virginia
Lustine Dodge of Woodbridge Virginia14211 Jefferson Davis Hwy, Woodbridge, Virginia United States of America
Lustine Dodge of Woodbridge Virginia Lustine Dodge of Woodbridge Deceptive Sales Practices Woodbridge, Virginia
After test driving the car I asked for a work up of the vehicle cost. I told the dealer that would not be financing the car. Added to the price was a $995 'restoration fee' and a $399 processing fee. They were not willing to sell the car for the advertised price.
I was told by the dealer that they add a $2000 restoration fee to the price of high line cars but just $1000 to the price of cars like the Mazda.
Interestingly, the car actually was in need of restoration. The carpet was worn through, the driver's seat was noticeably scratched, 3/4 of the wheels had curb rash, there were several scratches in the finish, etc. I had to request that the car be washed so I could see the finish. The car had not been cleaned inside.
This was clearly a case of Bait & Switch. The advertised price was reasonable for a car in 'clean' condition. The car was definitely not in clean condition. And the actual price was $1400 more than the advertised price. This deception by Lustine Dodge of Woodbridge cost me a 150 mile drive and 4 hours of my time.
This practice is deceptive and I bet its not legal. I want perspective customers to know that this dealer will deceive you. I would definitely not recommend this dealer to anyone.
This report was posted on Ripoff Report on 12/11/2012 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lustine-Dodge-of-Woodbridge-Virginia/Woodbridge-Virginia-22191/Lustine-Dodge-of-Woodbridge-Virginia-Lustine-Dodge-of-Woodbridge-Deceptive-Sales-Practic-980761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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