- Report: #530761
Report - Rebuttal - Arbitrate
Complaint Review: Luxman Trading Concepts
Luxman Trading Concepts4712 Admiralty Way #185 Marina Del Rey, California United States of America
Luxman Trading Concepts - James Kennedy - Luxman Nevis S&P e-mini Trading Program Fraud since 2008 Marina Del Rey, California
*Consumer Suggestion: We won the first round
*Author of original report: Similiar Experience Luxman Trading Concepts
*Consumer Comment: Similar Experience
I subscribed to Luxman's "NEVIS Automated Trading Program" in July 2008. Luxman mailed a "SUBSCRIBER LICENSE AGREEMENT" after I paid them the required $6,000. This Subscriber license agreement had no signatures by any Luxman Trading Concepts representative. I was mailed a copy of the Subscriber license agreement attached to a cover letter that had no signatures but only a final salutation of "Luxman Trading Concepts Staff".
A person "Scott Wright" who identified himself to be the Technical Director of Luxman Trading Concepts had persuaded me to join the
I called Luxman Trading Concepts six months later to talk about a refund after I suffered continous losses by
The Luxman Trading Concepts Subscriber License Agreement states that "
When I called Luxman Trading Concepts six months later to talk to Scott Wright to inquire about the contract guaranteed refund "General Manager" James Kennedy said that he never heard of a "Scott Wright". The person "Scott Wright" who identified himself to be the Technical Director of Luxman Trading Concepts had persuaded me to join the
I communicated with TradeTech Institute in mid November 2009, when one of their salespersons called me to inquire if I was ready to enroll in their $7,000 automated training program. I asked if Scott Wright was still employed at the Trade Tech Institute. The salesperson said no, that he left their company.
I have requested my refund for months now. When James Kennedy said that they had shipped it or were going to, and that he felt so bad that if necessary he personnaly bring it to my home if he had to jump in his car amd make the trip to my home in Indiana, that he would. When I reminded him about his promise 2 weeks later, he said "Oh, that conversation"!.
After more weeks of delay, and my further calls to Luxman Trading Concepts, and my request to have the FedEX tracking number, Mr. Kennedy gave me the tracking number that was "Initiated" on May 8th, 2009. Now it is two months later, and I have checked FedeX every week since then, but the tracking number remains in the Initiated status, and the actual envelope to contain my check was never actually shipped to me. I have since called FedEX and they said that a tracking number can be initiated without ever having to actually ship an envelope. James Kennedy has made multiple excuses to stall me and even mentioned 2 weeks ago that if I hire a lawyer to resolve this, then he would have to go to their "Legal Department" and this would tie up my refund.
I haven't succeeded as of yet in getting the promised refund, it has been more than 10 months now since I should have received the refund!
This report was posted on Ripoff Report on 11/30/2009 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luxman-Trading-Concepts/Marina-Del-Rey-California-90292/Luxman-Trading-Concepts-James-Kennedy-Luxman-Nevis-SP-e-mini-Trading-Program-Fraud-s-530761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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