• Report: #987061

Complaint Review: Luxor Linens

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  • Submitted: Wed, December 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Duza — Shelby Michigan United States of America
Luxor Linens
1418 E Linden Ave Suite A Linden 07036 NJ Internet United States of America

Luxor Linens Poor condition product and worst customer service and support I've ever came across Internet

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This is the worst customer service that I have ever received from any company. I have sent numerous emails and not received a response. I have also called several times, only to be disconnected after 30 minutes on hold. Today, after I finally got a hold of someone at the company I was transferred to the supervisor who hung up on me. I went online to file a complaint and found many other complaints against these products and service from clients like myself. I will do whatever it takes for other people to be aware and to never place orders for falsely advertised products made in China without even a label disclosing what the sheets are made of or the thread count. The supervisor I spoke with offered to give me at $25 gift card to order more poor quality products. I advised him that I had already received a $25 gift card that was given to me when I first returned the sheets that were sent to me used and filthy. [continued below]....
..... I definitely do not need there gift cards as I will never order from them again. I am filing a complaint at LivingSocial. I am disputing the charge on my American Express. And I am filing a lawsuit against there company for my money, my time, and any other fees that will apply. I simply asked them just to refund my money back and send me a return label to return their discussing product back and since they are not willing to do so I will make sure they will pay the price. I hope LivingSocial will take action against them as well.

This report was posted on Ripoff Report on 12/26/2012 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Luxor-Linens/internet/Luxor-Linens-Poor-condition-product-and-worst-customer-service-and-support-Ive-ever-cam-987061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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